Detail-oriented professional with expertise in design thinking and voice of customer analysis. Proven ability to enhance user experience strategies and support team training initiatives.
Overview
1
1
year of professional experience
Work History
LG Experience Expert
LG Electronics Inc
05.2026 - Current
Assisted in developing user experience strategies for product enhancements.
Conducted research on consumer preferences to inform design decisions.
Teaching teams on the benefits of LG products to help sales teams push products while creating value.
Supported training initiatives for new team members on best practices and tools.
Sales Associate
Best Buy Inc
11.2025 - 05.2026
Assisted customers with product selection and provided information on features and benefits.
Processed sales transactions efficiently using point-of-sale systems.
Participated in training sessions to learn about new products and sales techniques.
Responded to customer inquiries and resolved issues promptly to ensure satisfaction.
Built relationships with customers to encourage repeat business.
Retail Sales Associate
Knickerbocker Pools & Spas
03.2025 - 09.2025
Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
Processed transactions efficiently using POS systems to ensure accurate sales reporting.
Maintained inventory levels through regular stock checks, minimizing discrepancies and optimizing availability.
Provided detailed product and chemical knowledge to educate customers on techniques to better care for their pools and spas.