Luis Rodriguez
Bronx,NY
Summary
Knowledgeable and dedicated customer service professional with extensive experience in sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
LG Experience Expert
Best Buy
New York, NY
03.2022 - Current
- Developed highly empathetic client relationships and earned reputation for exceeding service standard and personalized sales goals.
- Responded proactively and positively to rapid change.
- Researched and resolved complex issues and appeals to facilitate prompt resolution.
- Resolved escalated customer issues with empathy and professionalism, restoring confidence in company's services.
- Streamlined communication channels between departments, optimizing collaboration and overall efficiency
Deli Clerk
Food Bazaar Supermarket
The Bronx, NY
05.2021 - 03.2022
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality by all team members.
- Maintained safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Contributed to positive team dynamics through effective communication skills and collaborative problem-solving approach.
Sales Associate
Gap
The Bronx, NY
10.2019 - 02.2020
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
Education
Bachelor of Science - Computer Science And Programming
Lehman College of The City University of New York
The Bronx, NY06.2026
Skills
- Translation and Interpretation Services
- Strategic sales knowledge
- Sales closing
- Brand experience
- Sales Quota Achievement
- Spanish Fluency
- Data Evaluation
- Promotional support
- Relationship Building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
LG Experience Expert
Best Buy
03.2022 - Current
Deli Clerk
Food Bazaar Supermarket
05.2021 - 03.2022
Sales Associate
Gap
10.2019 - 02.2020
Bachelor of Science - Computer Science And Programming
Lehman College of The City University of New York