Results-driven professional with extensive experience in operations management and team leadership. Skilled in problem resolution and time management, contributing to improved staff performance and customer satisfaction in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Bartender
Texas Roadhouse
Owasso, OK
07.2025 - Current
Prepared and served a variety of beverages in high-volume environment.
Maintained cleanliness and organization of bar area to enhance customer experience.
Collaborated with kitchen staff to ensure timely delivery of food and drinks.
Trained new bartenders on drink recipes and customer service protocols.
General Manager
Baja Jack's Burrito Shack
Owasso, OK
02.2018 - Current
Oversaw daily operations, ensuring smooth workflow and optimal staff performance.
Developed and implemented effective training programs to enhance employee skills and service quality.
Managed inventory levels, optimizing supply chain processes and reducing waste.
Analyzed financial reports, driving budgetary decisions to improve profitability.
Education
Master of Science - Accounting And Finance
Northeastern State University
Tahlequah, OK
12-2026
Bachelor of Science - Accounting
Rogers State University
Claremore, OK
05-2022
Skills
Strong multitasking
Customer service
Highly reliable
Leadership and team building
Problem resolution
Operations management
Team player
Time management
Relationship building
Staff training/development
Goal setting
Customer relationship management
Accomplishments
Supervises a team of 50 staff members.
Uses Microsoft Excel to develop inventory tracking spreadsheets.
Uses QuickBooks daily to manage costs and finances of restaurant.
Dean's and President's Honor Roll in both Undergraduate and Graduate course hours.
In 2024, crowned Royal International Miss Role Model, a title that I held for a year that consisted of volunteer work, making connections, traveling all around, and even walking in New York Fashion Week.