Camdyn Hartle
Provo,UT
Summary
Results-driven Account Manager and marketing professional with 4+ years of experience managing client relationships, coordinating cross-functional teams, leading field operations, and delivering brand programs. Proven ability to manage multiple priorities, communicate with stakeholders at all levels, improve operational processes, and execute projects from planning through completion. Experienced in reporting, team leadership, retail marketing, and program execution for Microsoft across a multi-state territory.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Microsoft Market Manager
Mosaic North America
Salt Lake City, UT
09.2025 - Current
- Manage Microsoft retail marketing initiatives across more than 50 retail locations including Costco, Walmart, Best Buy, Target, GameStop, and Staples.
- Serve as the primary liaison between Microsoft stakeholders, retail leadership, and field representatives, ensuring consistent communication and execution.
- Develop reporting, status updates, and performance summaries that provide visibility into execution, compliance, and opportunities.
- Lead, coach, and develop retail representatives through training and performance feedback.
- Maintain merchandising standards, planogram compliance, pricing accuracy, and overall brand presentation.
Quality Assurance Agent
SecurityMetrics
Orem, UT
07.2022 - 08.2025
- Led PCI DSS 4.0 training initiatives for more than 100 employees.
- Performed over 1,000 quality evaluations, identifying trends that increased team productivity by more than 200%.
- Partnered with internal departments and external partners to resolve escalated issues and improve customer outcomes.
- Created documentation and reporting that improved communication and operational consistency.
PCI and HIPAA Account Manager
SecurityMetrics
Orem, UT
08.2021 - 07.2022
- Managed a portfolio of more than 100 business clients as the primary account contact.
- Provided regulatory guidance, project updates, and ongoing client support.
- Collaborated with leadership to improve onboarding and training materials.
- Supported more than 10,000 merchants through compliance requirements.
- Translated complex technical requirements into clear, actionable recommendations.
Skills
- Retail Marketing
- Stakeholder Communication
- Brand Program Execution
- Reporting & Analytics
- Microsoft Office 365
- Training & Development
Certification
· ITIL Foundations
· CompTIA A+
· TestOut PC Pro
Timeline
Microsoft Market Manager
Mosaic North America
09.2025 - Current
Quality Assurance Agent
SecurityMetrics
07.2022 - 08.2025
PCI and HIPAA Account Manager
SecurityMetrics
08.2021 - 07.2022