Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Associate Banker
JPMorgan Chase
Rolling Hills Estates, CA
12.2020 - Current
Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
Handle day to day transactions on the teller side but also perform the duties of a personal banker on the platform side with services such as account opening and account maintenance.
Helped customers understand and use mobile applications and online banking.
Completed daily cash balancing and operated ATMs.
Area Director/General Manager
Chicken Maison
Rolling Hills Estates, CA
06.2018 - 09.2021
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Implemented successful business strategies to increase revenue and target new markets.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Prepared staff work schedules and assigned team members to specific duties.
Provided leadership, insight and mentoring to newly hired employees.
Lead Hostess
Madre! Oaxacan Restaurant
Torrance, CA
01.2019 - 03.2020
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Greeted customers, answered questions and recommended specials to increase profits.
Developed long-term relationships with customers to increase opportunities for repeat business.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
Bachelor of Science - Business Administration-Management
California State University - Long Beach
Long Beach, CA
05-2024
Bachelor of Science - Operations Supply Chain Management
California State University - Long Beach
Long Beach, CA
05-2024
Skills
Bilingual (Fluent in English, Farsi)
Customer Service
Products and Services Knowledge
Grasp new concepts quickly and efficiently
Teamwork
Timeline
Associate Banker
JPMorgan Chase
12.2020 - Current
Lead Hostess
Madre! Oaxacan Restaurant
01.2019 - 03.2020
Area Director/General Manager
Chicken Maison
06.2018 - 09.2021
Bachelor of Science - Business Administration-Management
California State University - Long Beach
Bachelor of Science - Operations Supply Chain Management