Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Banner University Medical Center
Tucson, AZ
04.2019 - 12.2025
Managed incoming referrals, scheduling, and prior authorizations for Neurotherapeutics program (ECT, TMS, Spravato).
Provided care coordination and case management to child psychiatry patients.
Case management of patients receiving MAT services; Suboxone inductions and follow up
Phlebotomy and specimen collection for PCP and Behavioral Health clients
Prepare and administer medications/injections as directed by a physician.
Perform EKG's, PFT's, and other diagnostic tests and procedures as ordered by the physician.
Triage and message taking
Obtained prior authorizations for medications, referrals, procedures, and DME.
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Authorize drug refills and provide prescription information to pharmacies.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Schedule appointments for patients.
Inventory and order medical, lab, or office supplies or equipment.
Use of electronic medical records.
Trained and mentored junior medical assistants on best practices and protocols.
Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
Maintained a clean and organized work environment, adhering to infection control guidelines for optimal patient safety.
Implemented care and efficiency improvements to support and enhance office operations.
Medical Assistant
Officeteam / COPE Community Services
Tucson, AZ
03.2016 - 04.2019
Temp to hire position at COPE Community Services Craycroft
Case management of patients receiving MAT services; Suboxone inductions and follow up
Phlebotomy and specimen collection for PCP and Behavioral Health clients
Prepare and administer medications/injections as directed by a physician.
Perform EKG's, PFT's, and other diagnostic tests and procedures as ordered by the physician.
Triage and message taking
Referrals and prior authorizations
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Authorize drug refills and provide prescription information to pharmacies.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Schedule appointments for patients.
Inventory and order medical, lab, or office supplies or equipment.
Use of electronic medical records.
Unit Coordinator float
Connections AZ/Crisis Response Center
Tucson, AZ
09.2016 - 05.2017
Registers individuals for services, including verification of Arizona Health Care Cost Containment System (AHCCCS) eligibility, enrollment with the Regional Behavioral Health Authority (RBHA), and/or confirmation of other third-party insurers. Collects appropriate authorizations and release of information documents.
Oversees episode of care in electronic health record with accuracy and efficiency. Coordinates the discharge of patients with other inpatient facilities and within the electronic health records.
Obtains clinical records/documents as requested. Communicates information to physicians, nurses and clinical team members. Coordinates with other providers to assist with the discharge and/or transfers.
Assists with Title 36 process. Liaison to all departments and is the key communication link between multiple disciplines associated with individual care and the smooth functioning of the unit.
Coordinates the ordering of patient meals, equipment, and maintains unit supplies necessary for daily activities.
Answers in-coming call and directs to appropriate staff as needed.
Customer Service Representative
C3
Tucson, AZ
10.2015 - 01.2016
Provide customer service to members in an inbound call center for United Healthcare Medicare Part D plans
Medical Assistant
Officeteam / Arizona Endovascular
Tucson, AZ
01.2015 - 05.2015
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Authorize drug refills and provide prescription information to pharmacies.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Schedule appointments for patients.
Inventory and order medical, lab, or office supplies or equipment.
Assisted with various vascular procedures.
Use of electronic medical records.
Medical Assistant
Catalina Dermatology
Tucson, AZ
12.2013 - 10.2014
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Authorize drug refills and provide prescription information to pharmacies.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Schedule appointments for patients.
Inventory and order medical, lab, or office supplies or equipment.
Assisted with various dermatology procedures to include MOHs surgery.
Use of electronic medical records.
Medical Assistant
Northwest Allied Physicians
Tucson, AZ
01.2010 - 07.2013
Record patients' medical history, vital statistics, or information such as test results in medical records.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Authorize drug refills and provide prescription information to pharmacies.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Perform routine laboratory tests and sample analyses.
Medical Assistant
University Physicians Healthcare
Tucson, AZ
05.2003 - 10.2009
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Authorize drug refills and provide prescription information to pharmacies.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Perform routine laboratory tests and sample analyses.
Inventory and order medical, lab, or office supplies or equipment.
Surgery scheduling for multiple physicians.
Collection of outside information for chart preparation.
Organize and prioritize clinic schedules.
Assist in multiple urologic procedures.
Scheduling of patient appointments and other front office duties.
Use of EMR
Assisted with data collection, collation, and input into the data base for clinical trials.
Education
Medical Assistant -
TUCSON COLLEGE
Tucson, AZ
12-2002
High School Diploma - undefined
PALO VERDE HIGH SCHOOL
Tucson, AZ
05-1995
Skills
Excel, MS Word, MS Office, Various EMR systems
Accomplishments
Recognized for outstanding dedication to patient care.
Recognized for going above and beyond the call of duty.