Organized professional with experience in administrative support, data entry, and customer service. Skilled in maintaining accurate records, managing competing priorities, and delivering high-quality service in fast-paced environments. Strong communicator with a proven track record in document preparation and operations coordination, ready to enhance customer support and team efficiency.
7
Years of experience
Work History
Deli Associate
10 Months
Publix Super Markets | 08.2025 - 06.2026
Delivered exceptional customer service in fast-paced retail environment, enhancing customer satisfaction.
Accurately process customer transactions and maintain food safety standards.
Collaborated with team members to resolve customer concerns professionally, fostering a positive shopping experience.
Prepared deli products according to quality standards and customer specifications.
Maintained cleanliness and organization of deli area to ensure compliance with health regulations.
Trained new associates on deli procedures, food safety practices, and customer service excellence.
Collaborated with team members to streamline operations, enhancing overall efficiency in service delivery.
Implemented inventory management practices, reducing waste while ensuring product availability for customers.
Freelance Administrative Support
1 Year 5 Months
Self-Employed | 03.2024 - 08.2025
Executed freelance data entry, typing, and document preparation projects to meet client specifications.
Created and formatted documents using Microsoft Word and Excel for diverse client needs.
Ensured high accuracy while coordinating and meeting multiple client deadlines.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Lot Manager
4 Years 10 Months
CRG Motorsports LLC | 05.2019 - 03.2024
Demonstrated dedication and leadership through consistent performance in all tasks.
Promoted from the very bottom, Lot Attendant.
Coordinated day-to-day dealership operations and trained new employees.
Engaged with customers to enhance their buying experience.
Coordinated dealership operations and trained new employees to ensure seamless workflow.
Oversaw lot operations, ensuring compliance with safety and quality standards.
Managed vehicle inventory through regular audits and inspections.
Implemented process improvements to enhance workflow efficiency and reduce downtime.
Picked up and delivered customers using dealership vehicles.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma
Lake Norman High School | Mooresville | 06-2023
Skills
Customer Service
Point of Sale
Customer Support
Sales
Data Entry
Microsoft Office
Team Coordination
Organization
Time Management
Problem Solving
Communication
Relationship Building
ADDITIONAL INFORMATION
Strong interpersonal communication skills
Goal-oriented with a commitment to outstanding customer service
Experience in fast-paced industries and have proven to excel in them.