Cameron Allemang
Dayton,TX
Summary
Proven Collections Supervisor with exceptional record of achievement in enhancing collection efforts with strategic approaches. Partner to executive team, exceeding collection targets through implementation of key processes. Dedicated to team success and solving problems with minimal oversight.
Overview
7
7
years of professional experience
Work History
Collections Supervisor
Energy Capital Credit Union
Houston, TX
07.2021 - Current
- Created and delivered comprehensive delinquency reports to senior executives
- Conduct daily collection activities to recover delinquent loans.
- Assisted in reducing delinquency through effective payment negotiation.
- Recover assets by locating and securing collateral, ensuring minimal loss.
- Maintain good communication with repossession agents, attorneys, and collateral sells/auctions.
- Sustained high levels of customer satisfaction by implementing effective dispute resolution strategies and maintaining professional communication standards.
- Submitted files for repossession, bankruptcy, legal action and Cuna Mutual Insurance.
Credit Collections Representative
Pacesetter Personnel Services
Houston, TX
05.2019 - 06.2021
- Notified customers of delinquent accounts to collect outstanding amounts.
- Navigate accounting records using proprietary administrative software suites (officeadmin/Azure) in order to access invoices, employee time tickets, billing and pay rates, and client contact information.
- Stayed calm, demonstrated professionalism, and delivered exceptional service on challenging calls.
- Processed credit card payments and facilitated the notarization of partial and final releases for projects requiring NTO.
- Utilize the aforementioned software to adjust billing rates and billable hours on invoices.
Administrative Assistant
Patriot Contracting
Houston, TX
05.2017 - 04.2019
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Dayton High School
Dayton, TX05.2013
Associate of Science - Process Tech
Lee College
Baytown, TXSkills
- Office Administration
- Licensed Notary Professional
- Advanced Microsoft Excel Skills
- Customer Engagement
- Team Supervision
- Deep web research
- Risk Management
- Client resolution
- Payment Negotiation
Timeline
Collections Supervisor
Energy Capital Credit Union
07.2021 - Current
Credit Collections Representative
Pacesetter Personnel Services
05.2019 - 06.2021
Administrative Assistant
Patriot Contracting
05.2017 - 04.2019
High School Diploma -
Dayton High School
Associate of Science - Process Tech
Lee College
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