Cameron Arms
Murfreesboro,TN
Summary
Dedicated professional with expertise in staff training and inventory management. Committed to optimizing operations and enhancing customer experiences through effective conflict resolution and strong communication skills.
Overview
11
11
years of professional experience
Work History
Manager
Premiere 6 Theatre
08.2019 - Current
- Directed daily operations to ensure smooth workflow and adherence to quality standards.
- Oversaw projector maintenance to ensure they run correctly.
- Mentored staff, fostering skill development and promoting a collaborative work environment.
- Oversaw uploading movies, and making sure they were scheduled. Also created movie schedule to ensure times were correct.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Concessions Worker/Ticket Seller/Door Stand
Premiere 6 Theatre
06.2015 - Current
- Operated point-of-sale system for efficient order processing and payment transactions.
- Maintained cleanliness and organization of concessions area to ensure compliance with health standards.
- Assisted in inventory management by restocking supplies and monitoring product expiration dates.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and best practices for food handling.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Education
Bachelor of Science - Leisure, Sport, And Tourism
Middle Tennessee State University
Murfreesboro, TN05-2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
Timeline
Manager
Premiere 6 Theatre
08.2019 - Current
Concessions Worker/Ticket Seller/Door Stand
Premiere 6 Theatre
06.2015 - Current
Bachelor of Science - Leisure, Sport, And Tourism
Middle Tennessee State University