Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
7
7
years of professional experience
Work History
Receptionist
Gervais Day Spa And Salon
06.2021 - Current
Greeted incoming clients and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct staff.
Kept reception area clean and neat to give guests positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Organized, maintained and updated information in computer databases.
Scheduled, coordinated and confirmed appointments and meetings.
Server
Original Roadhouse Grill
03.2018 - 04.2021
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
North Medford High School
Medford, OR
06-2019
Skills
Multitasking Abilities
Detail Oriented
Team building
Time management abilities
Reception Management
Telephone Etiquette
Customer and client relations
Scheduling
Data inputting
Reception desk management
Positive and professional
Timeline
Receptionist
Gervais Day Spa And Salon
06.2021 - Current
Server
Original Roadhouse Grill
03.2018 - 04.2021
High School Diploma -
North Medford High School
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MARICEYA SANCHEZMARICEYA SANCHEZ
MANAGER at GERVAIS SALON AND SPAMANAGER at GERVAIS SALON AND SPA