Cameron Campbell
Project Manager
Marietta,GA
Summary
Well-versed in building and maintaining positive relationships with clients and other stakeholders. Expertise in IT project management, agile development and business analysis. Strong scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Expert technical writing skills and a demonstrated ability to deliver quality products on budget and schedule. Seeking to utilize a visionary leadership style and knowledge of modern business practices as a project manager.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Implementation Project Manager
Therapy Brands
Remote
03.2023 - Current
- Led an average of 11 simultaneous SaaS implementation projects to completion, concurrently onboarding new clients and transitioning existing clients into live production.
- Established and developed tooling to compliment and advance Service Delivery and Implementation by creating documentation and visual aids for over two dozen internal process.
- Improved client satisfaction with thorough requirement analysis, timely progress updates, and individualized communication accords.
- Implemented structured change management processes to minimize disruption during system upgrades or process improvements.
- Developed comprehensive project plans to ensure on-time delivery and successful outcomes.
- Established project governance structures that facilitated effective decision-making and issue resolution throughout the implementation lifecycle.
- Fostered a culture of continuous improvement by soliciting feedback from team members and implementing changes to enhance efficiency and productivity.
- Offset understaffing in Customer Support departments by leveraging subject matter expertise on company products to answer and resolve an average of 90 Support tickets per month.
Technical Project Manager
Imageware Systems, Inc.
Remote
04.2022 - 01.2023
- Managed project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Managed and maintained servers throughout multiple corporate facilities.
- Performed regular checks of server performance and resolved server issues.
- Maintained backup systems at various corporate facilities.
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
- Maintained strict budgetary control on software and system deployment projects ranging from $10,000 to $500,000 and working with project teams to track costs and control expenditures without sacrificing quality.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
- Developed project management templates and procedures for cloud and on-premises installations by creating streamlined repeatable processes.
- Communicated with internal teams and customers to plan and review implementation status.
- Managed customer expectations relating to schedule, scope, quality, and acceptance while overseeing the timely delivery of high-quality implementations.
- Created and managed project schedules, resource plans, communication plans, project issues, risks, and action items.
- Mitigated project issues with project sponsors and senior management as appropriate.
- Led regular status meetings; provided status reporting to project teams.
- Ensured efficient transition of project through planning, development, deployment, support and administration & accounting.
- Managed sales order entry and purchase order processing for both internal and external expenses.
Owner/Project Manager
11thAndCampTen
Remote, GA
09.2011 - 04.2022
- Managed day-to-day business operations.
- Successfully coordinated numerous teams of printers, photographers, designers, and marketing specialists through several projects involving creating digital campaign artwork for musicians, companies, and public figures.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Performed statistical review of social media analytics to gather data for operational and marketing needs.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Recruited, hired and trained interns, working to establish key internal functions and manage numerous simultaneous projects.
- Launched an online companion shop selling merchandise and art prints.
- Led the branding and identity functions of a clothing company as a contractor for two years.
- Completed project deliverables an average of 35% ahead of schedule.
- Marketed digital design, web development, and programming services to public consumers via social media ad campaigns.
- Created design solutions for various products (portrait illustrations, logos, websites, book covers, flyers, and more).
- Maintained open and recurrent communication with teams to establish, adapt, and meet technical specifications throughout projects.
- Produced drawings, sketches, and diagrams as needed to facilitate product drafts to the satisfaction of the customer.
- Managed a comprehensive database to accommodate new and returning clients and companion shop customers.
- Created custom watermarking Photoshop scripts for drafts of customer products.
- Negotiated fees for services; invoiced customers and monitored the progress of payment transactions.
Teaching Assistant
Miller-Motte Technical College
Remote
07.2012 - 04.2022
- Streamlined weekly grading and recordkeeping by building automated spreadsheets with Microsoft Excel.
- Successfully assisted an average of 20 students per class through coursework within the Medical Billing and Coding/Healthcare Administration program.
- Recorded grades for coursework and tests in online reporting system.
- Simultaneously oversaw 2-3 classes per term.
- Produced accurate and up-to-date records, reports, and assignments on a regular schedule.
- Assisted instructors with classroom management and document coordination to maintain positive learning environment.
- Worked with instructors to optimize learning plans based on student test grades and evaluations.
- Provided instructional support to students unable to attend regular classes.
Education
MBA - Business Administration And Management
Fitchburg State University
Fitchburg, MA 08.2017 - 08.2020
Bachelor of Science - Computer Science
Kennesaw State University
Kennesaw, GA 01.2014 - 05.2017
Skills
SQL
C
XML
CSS
C
Salesforce
Smartsheet
Basecamp
Hubspot
NetSuite
Google Workspace
E-Prescribe
SaaS
Wordpress
Eclipse
GitHub
Squarespace
Wix
Visual Studio
Visual Basic
MySQL
Office 365
Microsoft 365
Adobe Photoshop
Adobe InDesign
MacOS
Timeline
Implementation Project Manager
Therapy Brands
03.2023 - Current
Technical Project Manager
Imageware Systems, Inc.
04.2022 - 01.2023
MBA - Business Administration And Management
Fitchburg State University
08.2017 - 08.2020
Bachelor of Science - Computer Science
Kennesaw State University
01.2014 - 05.2017
Teaching Assistant
Miller-Motte Technical College
07.2012 - 04.2022
Owner/Project Manager
11thAndCampTen
09.2011 - 04.2022