Outside of work I like to cook and take care of my home. I also enjoy watching comic book movies and reading comics books.
Overview
4
4
years of professional experience
Work History
Call center representative
T-mobile
Oklahoma City
04.2025 - Current
My jobs is to answer the phone and assist customers with their billing issues and/or account issues. I also use my tools to assist other coworkers if they are having trouble on their calls
Call Center Representative
Costco
Oklahoma City
02.2024 - 02.2025
Account updating
Call logging
Student
Oklahoma State University
Stillwater
08.2023 - 02.2024
Server
Top golf
Oklahoma City
10.2022 - 12.2023
Complaint resolution
Sales closing
Assisted customers with logistics questions
Consulted with customers to resolve service and billing issues
Assisted customers with returns
Helped to de escalate unsatisfied customers
Informed customers of daily specials and signature menu items
Explained menu items, describing ingredients and cooking methods upon request