Cameron Cottone
Clarksville ,TN
Summary
Dynamic manager with a proven track record at Papa John's Pizza, excelling in customer service and team leadership. Enhanced customer satisfaction through effective conflict resolution and implemented quality control measures, resulting in a significant reduction in complaints. Skilled in marketing and inventory management, fostering strong relationships to drive business success.
Overview
6
6
years of professional experience
Work History
Manager
Papa John's Pizza
05.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes like scheduling.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Diploma - Automotive Engineering
Penn Foster Homeschool
06.2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Relationship building
- Shift scheduling
- Conflict resolution
- Schedule preparation
- Marketing
- Product management
- Clear communication
Accomplishments
One of my biggest achievements is winning 2nd place in the 2025 Global Pizza Games .
Timeline
Manager
Papa John's Pizza
05.2019 - Current
Diploma - Automotive Engineering
Penn Foster Homeschool