Dependable Shift Leader with 3+ years of experience in diverse customer service situations. Known for friendly and professional attitude. Seeking opportunity to expand skills and contribute to company success.
Overview
8
8
years of professional experience
Work History
Production Operator
Hershey Chocolate Of Virginia
Stuarts Draft, VA
10.2021 - Current
Observe safety procedures and use of proper PPE
Prevented downtime with correct machine operation, calibration and maintenance
Moved up to 2000 pounds alone and used fork lifts and hand trucks to transport heavier loads
Oversaw good housekeeping practices for work areas
Leveraged advanced knowledge of individual machines and processes to support team members.
Postal Support Employee Processing Clerk
United States Postal Service
Springfield, MA
11.2020 - 08.2021
Sorting mail by hand in a factory environment, maintaining a system to keep mail moving on route and on time
Made expedited and time-sensitive deliveries on-schedule
Running sorting machinery and performing entry level maintenance to ensure maximum uptime
Corrected problems with undeliverable mail by obtaining missing information and fixing labels
Operated electronic mail-sorting devices, sorting mail according to location and parcel type.
Shift Leader
Tempo LLC
Saint George, UT
07.2016 - 03.2020
Motivated employees to optimize team performance
Communicated, trained and promoted quality standards to team members
Executed cash management duties with POS and shift reports
Counted drawers and followed proper daily cash handling procedures
Responded to all customer concerns or issues promptly and professionally
Assisted front-line personnel with delivering timely service to customers by expertly managing support needs.
Education
High School Diploma -
Pine View High School
St. George, UT
05.2016
Skills
Shift Leader
Workplace organization
Customer service
Dependable
Hardworking
Ethical
Detail-oriented
Computer workstation setup
Windows PC's
Office applications
Microsoft Programs
Android Systems
Apple Systems
Soundboard
Lighting proficiency
Material handling
Equipment troubleshooting
Timeline
Production Operator
Hershey Chocolate Of Virginia
10.2021 - Current
Postal Support Employee Processing Clerk
United States Postal Service
11.2020 - 08.2021
Shift Leader
Tempo LLC
07.2016 - 03.2020
High School Diploma -
Pine View High School
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