Trained New staff on the cash register by explaining proper procedures for transactions, and best practices for customer service and error free transactions
Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service
Created training materials, including checklists and procedural manuals, to help new cashiers learn quickly, resulting in quick and efficient closing and opening
Took customers through the entrée line by explaining each option available to choose from, ensuring all customers are through the line in a timely fashion.
Interior Wayfinder
NFL Draft
Detroit, MI
04.2024 - 05.2024
Organized and facilitated rehearsals for upcoming performances.
assist fans through the draft campus, help setup, up the technology needed for draft boards, distribute uniforms, and help register, employees for the draft.
Party Host
Defy Detroit
Commerce
06.2022 - 08.2022
Managed a team of staff members by explaining a list of steps needed hosting the event, resulting in an organized and coordinated party
Created an atmosphere conducive to having fun by engaging with guests in conversation or activities
Overseen jumpers to make sure all obstacles are performed safely, resulting in injury free customers thriving to keep on jumping
Trained staff members on membership selling techniques by expressing the main points of pitching a subscription sale
Resulting in hitting team goals for membership sold in a month
Pitched memberships to customers by explaining the benefits of the subscription vs one day of jumping, ensuing I reach membership requirements for my position.
Police Cadet
GYDT
Detroit
10.2021 - 05.2022
Answered inquiries, by explaining the information that was provided to police regarding departmental services
Attended meetings with other law enforcement personnel to discuss strategies for crime prevention
Completed online presentation as a team by using effective communication skills and leadership skills to complete our presentations with 100 percent accuracy.
Education
Some College (No Degree) -
Michigan State University, Broad College of Business
East Lansing Michigan
Diploma -
Walled Lake Western
Walled Lake, MI
Skills
English - Native
Spanish - Beginner
Audience Engagement
Motivational Leadership
Professional Appearance
Confidence building
Attention to Detail
Time management abilities
Competitive
Excellent Communication
Relationship Building
Team Collaboration
Goal Setting
Decision-Making
Time Management
Affiliations
Deca State finalist (Sports and entertainment marketing)
Survivor Msu club participant.
Onetherise Msu(social club)
Multicultural business student.
Participated in many networking events and career fairs for fiance, accounting, and management careers!
Accomplishments
presentation on sports management, at a conference at Michigan State University.