Motivated team player with extensive experience in mentoring new staff and enhancing service quality. Skilled in inventory management and customer relations, committed to driving efficiency and satisfaction in fast-paced environments.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
1
1
Certificate
Work History
Drive-Thru Trainer
Whatburger
Addison, Tx
2021.09 - Current
Provided excellent customer service during high-volume rush periods.
Greeted customers and took their orders in a friendly and efficient manner.
Handled cash transactions accurately and processed customer payments.
Mentored new staff in daily tasks and company policies, ensuring consistent service quality.
Assisted in training new staff on operational procedures and safety practices.
Conducted performance evaluations to identify staff training needs and enhance skill development.
Collaborated with other team members to ensure timely completion of tasks.
Worked closely with team members during busy shifts to streamline service delivery.
Monitored inventory levels and restocked supplies.
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Kept customer and food preparation areas clean and well-organized.
Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
Order Picker
WORLDPAC
DeSoto, TX
2024.05 - 2025.04
Prepared orders for shipment by selecting and packing items accurately.
Utilized scanning equipment for picking, packing and shipping orders.
Collaborated with team to achieve timely order fulfillment and delivery.
Maintained inventory accuracy through regular cycle counts and stock checks.
Adhered to safety protocols while handling hazardous materials in the warehouse.
Handled heavy items to ensure efficient workflow using proper lifting techniques to avoid personal injuries.
Minimized damage to products by carefully selecting items during order processing.
Catering Server
Sweetgreen
Addison, Tx
2023.01 - 2024.05
Served food and beverages to guests with attention to detail.
Coordinated setup and organization of catering stations for events, ensuring efficient service flow.
Set up tables with appropriate linens and silverware prior to each event.
Ensured cleanliness and sanitation of service areas during events, promoting a safe dining experience.
Assisted in menu preparation by arranging food items attractively.
Oversaw inventory management of catering supplies and equipment to support seamless event execution.
Cleaned service areas thoroughly after events, organizing equipment for easy access. after events, including washing dishes and utensils used during meal service.