Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Compassionate Certified Nursing Assistant adept at complex problem solving, task prioritization and ability to stay calm in stressful situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Fair Oaks Lodge
Wadena, MN
11.2023 - Current
Provided emotional support to patients and families during difficult times.
Participated in educational programs related to nursing assistant skills development.
Answered call lights promptly and responded to patient needs accordingly.
Transported patients to treatment units, using wheelchair or stretcher.
Responded quickly to emergency situations involving sudden illness or injury.
CNA/Home Health Aide Provider
Lake Country Home Care
New York Mills, MN
03.2023 - 11.2023
Checked patient vitals, such as temperature and blood pressure.
Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
Cared for clients with diagnoses such as respiratory failure, diabetes, and muscular dystrophy.
Completed activities of daily living for patients unable to self-care and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Provided care to patients throughout the lifespan with consideration of aging processes, human development stages, and culture.
Dietary Aide
The Meadows
Wadena, MN
08.2022 - 10.2022
Cleaned and sanitized kitchen, dining, and utility areas to promote a healthy environment.
Set up trays and food service carts to deliver food to residents.
Helped with meal prep for daily meals, following strict sanitation and food handling guidelines.
Served food and snacks according to the planned menu and patients' diet orders.
Served specific meals to patients with special dietary needs.
Treated patients and team members with dignity and respect.
Stocked food and other supplies for the main kitchen and units.
Engaged with residents to provide positive and enriching experiences.
Cashier
McDonalds
Wadena, MN
08.2019 - 12.2021
Operated cash register or POS system to receive payment by cash, check, and credit card.
Answered customer questions and provided store information.
Delivered a high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions, and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.