Cameron Fritsch
Summary
Healthcare professional with proven track record in patient access management. Known for enhancing patient satisfaction through efficient registration and problem-solving. Reliable team collaborator, adaptable to changing environments, with expertise in patient data management and communication.
Overview
6
6
years of professional experience
Work History
Patient Access Associate
MedStar Franklin Square Medical Center
02.2024 - Current
- Ensured seamless coordination of patient appointments, admissions, and discharges through effective communication with various departments and medical professionals.
- Demonstrated adaptability by readily adjusting to new software systems, policies, or procedures as required for organizational success.
- Enhanced communication with medical staff by accurately documenting and sharing patient information in a timely manner.
- Reduced errors in patient registration by meticulously collecting and inputting data into electronic health records.
- Improved patient satisfaction by efficiently registering and verifying insurance information, leading to a streamlined admission process.
- Promoted a positive work environment through effective collaboration with colleagues, fostering teamwork and mutual respect among staff members.
- Assisted in maintaining HIPAA compliance by carefully handling sensitive patient information and protecting privacy during interactions.
Caregiver
Ramires Family
06.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Barista
Leo's Coffee and Cream
10.2024 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Assistant Manager
West Marine
03.2022 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Red Cross Certified Lifeguard
Stansbury Beach Club
05.2019 - 09.2022
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Participated in ongoing professional development opportunities to enhance lifeguard skills and knowledge, ensuring up-to-date certifications and expertise in lifesaving techniques.
- Monitored weather conditions closely to ensure patron safety during outdoor aquatic activities or events.
- Assisted in organizing and supervising aquatic events, resulting in successful and enjoyable experiences for participants.
- Performed regular maintenance tasks on pool equipment, ensuring optimal functionality and cleanliness.
- Implemented emergency action plans during critical situations, coordinating effectively with team members to achieve positive outcomes.
- Completed detailed incident reports as needed, documenting events accurately for management review.
Caterer
Superior Catering by M&M and Sons
08.2019 - 05.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleaned and organized kitchen stations to promote team efficiency.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Education
No Degree - Emergency Medical Technician
Harford Community College
Bel Air, MD09-2025
Skills
- Strong empathy
- HIPAA compliance
- Patient confidentiality
- Multitasking and organization
- Workflow optimization
- Customer service
- Time management
- Problem-solving
- Respectful and compassionate
- Dependable and responsible
Timeline
Barista
Leo's Coffee and Cream
10.2024 - 01.2025
Patient Access Associate
MedStar Franklin Square Medical Center
02.2024 - Current
Caregiver
Ramires Family
06.2022 - Current
Assistant Manager
West Marine
03.2022 - 11.2023
Caterer
Superior Catering by M&M and Sons
08.2019 - 05.2022
Red Cross Certified Lifeguard
Stansbury Beach Club
05.2019 - 09.2022
No Degree - Emergency Medical Technician
Harford Community College
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