Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Relations Counselor
James River Correctional Center
06.2022 - Current
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
Led psychoeducational groups to increase awareness and understanding of mental health issues.
Provided crisis intervention services, offering immediate support and stabilization.
Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
Improved client self-esteem and communication skills through targeted therapeutic techniques.
Determined clients' risk of self-harm or other dangerous behaviors.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Assisted clients in exploring feelings and understanding behaviors.
Foster Parent
Nexus Path
07.2021 - 01.2024
Specialize in providing nonviolent Crisis intervention to children and adolescents
Certified in distributing medications
Trained in dealing and housing 'Intensive treatment foster' children
Stay involved and share and support groups with other foster and adoptive parents
Conduct visits with biological families
Trained in providing a behavior contract/chart with children that display aggression and or traumatic triggers
Trained in providing soft restraints in emergencies to gain compliance
Involved in treatment plans, court proceedings, and team meetings
Maintain confidentiality of the child’s background and personal records
Trained in Attachment and Biobehavioral Catch-up
Assist children in learning skills
Corrections Officer
James River Correctional Facility
08.2017 - 06.2022
Conduct head counts to ensure that each prisoner is present.
Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
Record information of inmate disturbance, and keep daily logs of prisoner activities.
Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
Use handcuffs, and physical force to maintain discipline and order among prisoners.
Inspect mail for the presence of contraband.
Settle disputes between inmates.
Conduct fire, safety, and sanitation inspections.
Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
Participate in required job training.
Corrections Officer
Mountrail County Correctional Center
01.2017 - 08.2017
Conduct head counts to ensure that each prisoner is present.
Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
Record information of inmate disturbance, and keep daily logs of prisoner activities.
Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
Use handcuffs, and physical force to maintain discipline and order among prisoners.
Inspect mail for the presence of contraband.
Settle disputes between inmates.
Conduct fire, safety, and sanitation inspections.
Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
Participate in required job training.
Salon Owner
Xpress Kutz n Stylz
09.2015 - 08.2017
Recommended hair products and styling tools during appointments, increasing retail services and increasing sales.
Managing staff as the business owner
Perform full hair services for women and men
Build substantial client base from ground up in new location
Greet customers and assist in scheduling appointments
Maintain inventory, ordering product, updating computers and advertisement
Sales Representative
Cellular Communications
05.2015 - 09.2015
Answer customers' questions about products, prices, availability, or credit terms.
Quote prices, credit terms, or other bid specifications.
Negotiate prices or terms of sales or service agreements.
Maintain customer records, using automated systems.
Prepare sales contracts for orders obtained, and submit orders for processing.
Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
Demonstrate and explain the operation and use of products.
Provide customers with ongoing technical support.
Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
Sell service contracts for products.
Route Salesman
Frito Lay
05.2014 - 04.2015
Collect money from customers, make change, and record transactions on customer receipts.
Listen to and resolve customers' complaints regarding products or services.
Inform regular customers of new products or services and price changes.
Write customer orders and sales contracts according to company guidelines.
Drive trucks to deliver such items as food, medical supplies, or newspapers.
Call on prospective customers to explain company services or to solicit new business.
Record sales or delivery information on daily sales or delivery record.
Review lists of dealers, customers, or station drops and load trucks.
Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
Mail Sorter
Post Office
02.2013 - 04.2014
Direct items according to established routing schemes, using computer controlled keyboards or voice recognition equipment.
Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
Distribute incoming mail into the correct boxes or pigeonholes.
Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
Search directories to find correct addresses for redirected mail.
Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.
Open and label mail containers.
Rewrap soiled or broken parcels.
Weigh articles to determine required postage.
Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.
Security Forces
United States Airforce
01.2009 - 12.2013
Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.
Record facts to prepare reports that document incidents and activities.
Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.
Identify, pursue, and arrest suspects and perpetrators of criminal acts.
Review facts of incidents to determine if criminal act or statute violations were involved.
Render aid to accident victims and other persons requiring first aid for physical injuries.
Monitor traffic to ensure motorists observe traffic regulations and exhibit safe driving procedures.
Issue citations or warnings to violators of motor vehicle ordinances.
Inspect public establishments to ensure compliance with rules and regulations.
Provide road information to assist motorists.
Protect and secure classified materials.
Education
M.D. - Clinical Mental Health
Liberty University
Lynchburg
05.2025
Bachelor of Science - Criminal Justice
Liberty University
03.2022
American Military University
High School Diploma -
Edgewood High School
Edgewood, MD
05.2008
Baltimore School for the Arts
Baltimore, MD
Skills
Participant in the Special Assistance Unit (SAU) Strategic Planning Group
Active participant in career advancement initiatives
Manual and electronic fingerprinting specialist
Field training specialist
SORTA 2021-2022
Promoted to sergeant, correctional officer
Qualified in perimeter security since 2018
Proficient in conducting intake interviews
Client counseling
HIPAA
Mental health support
Crisis intervention techniques
Client advocacy
Behavior monitoring
Crisis response
Psychoeducational
Anger management
Treatment Planning
Client records management
Suicide prevention
Crisis intervention
Grief counseling
Client counseling
Social skills teacher
Team collaboration
Decision-making
Time management
Documentation and reporting
Certification
ALCO certification holder
CPR certification holder
CMT level 1 and 2 certification
Certified Facilitator: Save Your Marriage Before It Starts (SYMBIS), Thinking for a Change, Conflict Resolution Programming, New Pathways to Healthy Relationships, Cognitive Behavioral Intervention with Sexual Offenders, Cognitive Behavioral Intervention with Substance Abuse Offenders, and Trauma-Informed Coach