Cameron Hendricks
Yucca Valley,CA
Summary
Organized and security focused candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Area Asset Protection Manager
Nordstrom
04.2022 - 08.2024
- Improved store safety through consistent monitoring of security systems, identifying vulnerabilities, and deploying corrective actions.
- Developed a comprehensive asset protection plan that addressed potential risks associated with theft, fraud, workplace violence, and natural disasters.
- Provided guidance and support during critical incidents such as robberies or fires ensuring the safety of employees and customers while minimizing property damage.
- Coordinated emergency response drills simulating various scenarios preparing staff members for potential real-life situations requiring immediate action.
- Conducted internal investigations into suspected employee misconduct resulting in swift resolution and appropriate disciplinary action when necessary.
- Wrote reports for internal and external crime, burglary, or theft.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Installed and maintained covert security equipment.
- Built cross-functional relationships with business partners to reduce losses.
- Managed a team of Asset Protection Associates ensuring their continuous professional development while achieving measurable performance goals.
Asset Protection Manager
Nordstrom
07.2021 - 04.2023
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
- Partnered with local law enforcement agencies to share information about potential threats or suspicious activity in the area.
Asset Protection Agent
Nordstrom
06.2017 - 04.2022
- Assisted law enforcement officials with apprehending shoplifters, maintaining a safe shopping environment for customers.
- Maintained accurate records of all asset protection activities, including investigations, audits, and incident reports for easy reference during external reviews.
- Improved interdepartmental communication by fostering strong relationships between asset protection and store operations teams.
- Responded to customers and diffused escalated situations to maintain security and top customer service delivery.
- Maintained safe environment for customers and store employees by monitoring and correcting safety concerns and guiding customer traffic.
Senior Gaming Inspector
Augustine Gaming Commission
10.2011 - 06.2017
- Provided comprehensive training for new inspectors, contributing to a skilled workforce capable of upholding industry standards.
- Developed and maintained strong relationships with casino management to facilitate effective communication and collaboration.
- Implemented quality control measures, leading to an increase in customer satisfaction and trust in the fairness of games offered at casinos.
- Promoted responsible gambling practices by providing educational materials and resources for casino staff members and patrons alike.
- Evaluated slot machines and other electronic gaming devices for proper functioning, ensuring accurate payouts for patrons.
- Monitored cash handling procedures at casinos, identifying inefficiencies and recommending improvements for better financial management.
- Reported violations of policies, laws and suspicious behaviors to on-site security personnel or local law enforcement.
Asset Protection Specialist
Target
05.2006 - 10.2011
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
- Enhanced asset protection by implementing advanced security and surveillance systems.
- Reduced inventory shrinkage through strategic planning and diligent monitoring of high-risk areas.
- Collaborated with management to develop and implement effective theft-deterrent policies and procedures.
- Demonstrated industry-standard interrogation skills, conducted interviews and collected evidence and documentation for internal investigations.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference and analysis.
- Led physical security and safety culture through training and by promoting safe and secure standards.
Infantryman
US Army
06.2001 - 03.2006
- Led infantry section during various missions, ensuring safety and success of assigned tasks.
- Enhanced team performance by implementing tactical strategies and coordinating operations.
- Developed comprehensive training plans to increase soldier proficiency in key skill sets.
- Maintained high levels of physical fitness by leading group physical training sessions.
- Mentored junior soldiers, fostering professional growth and development within the unit.
- Achieved operational objectives by executing strategic mission planning and execution.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Education
Bachelor Of Arts - History
Fort Hays State University
Hays, KS06.2014
Skills
- Incident Reporting
- Emergency Response Planning
- Customer Service
- Report Writing
- Microsoft Applications
- Access Control Management
- Investigation techniques
- Reliability
Certification
- Interview Techniques- Wicklander Zulawski Level 1
Timeline
Area Asset Protection Manager
Nordstrom
04.2022 - 08.2024
Asset Protection Manager
Nordstrom
07.2021 - 04.2023
Asset Protection Agent
Nordstrom
06.2017 - 04.2022
Senior Gaming Inspector
Augustine Gaming Commission
10.2011 - 06.2017
Asset Protection Specialist
Target
05.2006 - 10.2011
Infantryman
US Army
06.2001 - 03.2006
Bachelor Of Arts - History
Fort Hays State University
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