Trained new team members on restaurant procedures, menu items, and performance strategies.
Established and maintained positive relationships with trainees to drive successful learning outcomes.
Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Utilized effective communication techniques to support server learning and comprehension.
Monitored new server performance and offered continuous support throughout training period.
Bartender
Infusion
08.2022 - Current
Performed barback duties
Performed opening and closing duties
Verified customer age prior to serving
Provided mixed drinks and cocktails for multiple dining options
Cooked and prepared food for customers while bartending
Sales Associate
Smoke Buddy's
05.2022 - 10.2022
Restocked merchandise
Organized new merchandise
Helped ensure customer satisfaction
Maximized sales transactions
Processed customer transactions
Was knowledgeable about products
Waitress
Scottish Heights
05.2020 - 07.2020
Handled a high volume of customers regularly
Took orders
Served food
Bussed tables
Kept the restaurant clean and sanitary
Crew Member
Dairy Queen
04.2019 - 05.2020
Interacting with customers, making and serving ice creams, checking in shipments, and general work within food service
Key Holder/Assistant Manager
Shoe Dept
06.2018 - 12.2018
Key holder (assistant manager), checking in shipment, stocking shelves, helping customers find what they are looking for, making sure sales associates do what is asked of them, helping people if they have issues or problems, ordering products online, opening or closing up and depositing money to the bank at the end of the night
Laborer
Carpet spa
02.2013 - 05.2018
Assist co-owner/primary technician with all related tasks involved in carpet cleaning and water restoration
Strong understanding of all chemicals, interactions, and environmentally safe alternatives
Perform heavy-duty lifting of furniture and equipment as necessary for cleaning purposes
Bay laborer
Niagara Cutter
09.2017 - 04.2018
Loading and unloading machines, deburring high speed steel parts, running machines for flatting, and moving finished jobs to their next destination process
Managing equipment, measuring micrometers, and cleaning calipers
Experience working in and around CNC Machines
Education
Medical Imaging
Clarion University of Pennsylvania
Clarion, PA
Diploma - General
Brockway Area Jr/Sr Highschool
Brockway, PA
05.2017
Skills
Key Holder
Retail Management
Bartending
Sales
Additional Information
I enjoy working with customers, I am organized, creative, personable, and willing to learn any task