Energetic customer focused team member skilled in shift leadership, cash handling, and decision-making. Energetic and driven toward maintaining professionalism, safety, and cleanliness standards while maintaining workplace policies and practices.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Smoothie King
Concord, NC
09.2025 - Current
Supervised daily operations and staff to ensure efficient service and adherence to company standards.
Trained new team members on product preparation and customer service protocols.
Managed and balanced cash registers for accuracy.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Front Cashier/Kitchen Cook
Bojangles' Famous Chicken 'n Biscuits
Harrisburg, NC
02.2025 - 09.2025
Operated cash register efficiently, processing transactions accurately and promptly.
Maintained cleanliness and organization of front and kitchen areas.
Handled customer inquiries and complaints professionally, fostering positive relationships.
Prepared and cooked menu items according to standardized recipes and presentation specifications.
Intern
Cabarrus County Sheriff's Office
Concord, NC
06.2024 - 08.2024
Conducted thorough security checks to prevent courthouse from potential threats.
Screened patron items for contraband and illegal items in screening buckets.
Assisted patrons with directions and information.
Learned from Bailiffs, Judges, and courthouse staff about laws and the criminal system.
Education
Anticipated Diploma Class of 2027 -
Hickory Ridge High School
Harrisburg, NC
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Supervision
Adaptability
Workplace safety
Energetic and enthusiastic
Certification
ServSafe Certification in restaurant and kitchen environments regarding food preparation, handling disciplines, safety, and more.