Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Cameron Jameson

Garland,TX

Summary

I am a highly motivated and customer oriented professional delivering exceptional service experiences. Over the years, I have adapted my skills to understanding and addressing the needs of diverse clients, ensuring their satisfaction through effective communication and problem resolutions. I am confident that my dedication to customer satisfaction, coupled with my technical aptitude, positions me as a valuable candidate for roles in IT support or a related field. I am excited about the opportunity to discuss how my unique blend of customer service expertise and emerging IT skills can contribute to the success of your team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Enthusiast

Dallas Golf Company
Dallas , TX
08.2022 - Current
  • In my role, I provided customer assistance for golf equipment concerns, utilizing an internal database to locate items.
  • I determined appropriate trade-in/resale values for golf equipment, ensuring adherence to company standards.
  • Additionally, I managed inventory to meet manufacturer standards, communicated with major brand representatives regarding new products, and customized customer equipment based on specifications. My experience reflects adaptability to a high-paced environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Claims Adjuster

State Farm Mutual Automobile Insurance Company
Richardson, TX
02.2022 - 06.2023
  • In my previous role as a Desk Claims Adjuster, I demonstrated expertise in remote assessment and settlement of insurance claims.
  • Holding licenses in all states, I successfully navigated diverse regulatory frameworks, ensuring efficient and compliant claims management.
  • Reviewed medical records, police reports and other documents related to claim investigations.
  • Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
  • My experience highlights precision in handling various policy terms and coverage intricacies. I am eager to leverage my past work experience and contribute to the success of your team.

Licensed Insurance Agent

Matt Rakofsky State Farm
Dallas, TX
01.2021 - 12.2021
  • While soliciting Insurance in TX, I provided comprehensive financial services to both existing and prospective clients. This included addressing customer claims, offering financial planning and retirement plans.
  • My responsibilities extended to seeking out new companies as potential clients, contributing to profitable company growth, and achieving sales goals.
  • Through consultative selling, I secured high-value accounts, promoted compelling business opportunities, and built lasting client relationships.
  • Provided assistance with billing inquiries, payment processing, and customer service issues.
  • Researched complex underwriting issues and provided solutions for customers' satisfaction.

Softlines Lead

Academy Sports + Outdoors
Dallas, TX
09.2019 - 02.2021

In my previous role, I excelled in customer-focused responsibilities and operational tasks:

  • Generated Display Audit Reports to enhance inventory accuracy with a customer-centric approach.
  • Applied marketing strategies while maintaining department processes, prioritizing customer satisfaction.
  • Coordinated tasks for employees on a shift-to-shift basis, ensuring efficient operations and positive customer experiences.
  • Demonstrated effective communication with customers on a high-alert basis.
  • Listened attentively to customer needs, providing recommendations for optimal products.
  • Conducted engaging product demonstrations, highlighting features and addressing objections positively.

Google Pixel Technician

CTDI - Communications Test Design
Flower Mound, TX
08.2018 - 09.2019
  • While working for C.T.D.I. I performed detailed technical tasks such as repairing and replacing components like LCD screens, home buttons, and charging ports on electronic devices.
  • My skills extended to intricate tasks like de-soldering and re-soldering connections between parts and motherboards.
  • Additionally, I conducted quality and fraud inspections on cell phones, installed and configured new devices and system components, and collaborated closely with network administrators and server engineers to ensure the delivery of high-quality service.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Adhered to all safety policies and procedures while working in the lab environment.

Education

Cybersecurity

University of Texas San Antonio
San Antonio, TX
01-2024

High School Diploma -

Naaman Forest High School
Garland, TX
06-2017

Some College (No Degree) -

Midland College
Midland, TX

Some College (No Degree) -

Brookhaven College
Dallas, TX

Skills

  • Customer Service
  • File Management
  • Data Entry
  • Cash Handling
  • Detail Oriented
  • Time Management
  • Computer Skills
  • Teamwork and Collaboration
  • Relationship Building
  • Phone and Email Etiquette
  • Problem-Solving Skills
  • System Troubleshooting
  • Network Administration
  • Active Directory
  • Promotional Support
  • Client Account Management
  • Inventory Control
  • Product Sales
  • Cold-Calling

Affiliations

  • Avid Golfer
  • Personal Fitness / Health
  • Reading

Certification

  • University of Texas-San Antonio Cyber Security Boot Camp (COMPLETE)
  • All Lines Adjuster (Inactive)
  • Auto/ Fire / Health/ Life Licensed Account Manager (Inactive)
  • Alacrity Estimatics Certificate

References

References available upon request.

Timeline

Sales Enthusiast

Dallas Golf Company
08.2022 - Current

Claims Adjuster

State Farm Mutual Automobile Insurance Company
02.2022 - 06.2023

Licensed Insurance Agent

Matt Rakofsky State Farm
01.2021 - 12.2021

Softlines Lead

Academy Sports + Outdoors
09.2019 - 02.2021

Google Pixel Technician

CTDI - Communications Test Design
08.2018 - 09.2019

Cybersecurity

University of Texas San Antonio

High School Diploma -

Naaman Forest High School

Some College (No Degree) -

Midland College

Some College (No Degree) -

Brookhaven College
Cameron Jameson