Cameron Jeppson
Scottsdale,AZ
Summary
16 Years of professional experience in call center operations, portfolio management, collections, sales,
customer service, leadership, and dealership operations. Passionate business relations expert that excels
at problem-solving, negotiation, and using empathy to be a resource that builds lasting relationships.
Motivated to empower partners by simplifying processes, reacting quickly to change, as well as being a
reliable and personable point of contact that delivers on every promise.
Overview
8
8
years of professional experience
Work History
Finance Manager
AZ Auto Gallery
09.2022 - Current
- Cradle to grave sales and finance. Work full sales workflow and follow up with closing and funding the loan.
- Analyze credit and qualifications to match customer with the lender that best fits the situation.
- Assist with DMS implementation
- Assisted with Red Flag and Safeguards implementation and training
Director Of Finance
Asay Auto
03.2019 - 09.2022
- Ran a finance department with the help of a great team.
- Cradle to grave onboarding of lenders and vendors. (lead the way in acquiring capital one as well as various credit unions)
- Policy implementation, Sales and Finance department training, as well as led team meetings every week.
- Went 8 months with no fund delays and made sure the operations account was funded in a timely manner by making sure contracts were written up to lenders standards.
- Tracked all numbers from front end gross to back end gross numbers as well as audited inventory and cost weekly.
- sold a suite of backend products on each deal with a 84% conversion rate on VSC.
- Managed all deals that were out of state by setting up deal as well as using central dispatch to get their vehicle shipped.
Finance Manager
Byrider
07.2017 - 03.2019
- Assisted customers with finding a vehicle that was within their means, applying for the vehicle, underwriting the loan, budgeting the customer, and then closing the deal.
- Built lasting relationships with multiple Finance Managers and General Sales Managers in the industry to further grow the portfolio and curb loss by 4% in a year
- Assisted in training and managing a cradle to grave collections department.
- Bonus Structure creation, talent acquisition, Franchise to Franchise Training, and data analysis of dealership operations
- Organized cross functional marketing campaigns to increase monthly sales by a 8 car avg per month, and drop delinquency by over 20% in a year
- Utilized portfolio management skills to promote operational excellence through managing project delinquency and charge off accounts while creating and implementing new policies to help operation succeed
- Point of contact and relationship manager for all onsite operational vendors including CRM software
- DMS (dealer management system) implentation
Lead Supervisor, Data Analyst
Simple Finance
03.2016 - 07.2017
- Built a spreadsheet system to track calls per hour, dollars collected, where the money is coming from, agent productivity, and all day-to-day metrics of the call floor
- Created an up-training program to assist with development in collections and inside sales departments. It was career development from the mindset of you as a person
- From career path, negotiation, sales, time management, to helping managers recognize what their agent needs and how to help them succeed
- Directly managed a team of 9 collectors that is consistently top team with a 71% collected amount based on dollars collected and size of port
- Expanded a collections department from 25 to 85 employees
- Created and implemented operational policies, managed phone systems, built up-training processes for collections and the team leads, assisted with how IT would roll out hotfixes.
Education
No Degree - Marketing
Utah State University
Logan, UTSkills
- Cradle to grave sales pipeline
- Market Condition Analysis
- Departmental Oversight
- Contract Writing
Timeline
Finance Manager
AZ Auto Gallery
09.2022 - Current
Director Of Finance
Asay Auto
03.2019 - 09.2022
Finance Manager
Byrider
07.2017 - 03.2019
Lead Supervisor, Data Analyst
Simple Finance
03.2016 - 07.2017
No Degree - Marketing
Utah State University
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