Cameron Johnson
Saint Paul,MN
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Expert sales skills leading to top performances.
Overview
5
5
years of professional experience
Work History
Shift Leader
Best Buy
Saint Paul, MN
09.2021 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues with a professional demeanor while offering thoughtful solutions to maintain customer satisfaction.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Provided management oversight and operational control of assigned programs valued at $600 per sale.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Vendor Provided Labor (VPL) ForLG
Best Buy
Saint Paul, MN
05.2021 - 09.2021
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Maintained organized, presentable merchandise to drive continuous sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
Sales Associate
Best Buy
Saint Paul, MN
05.2018 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Guest Advocate
Target
West Saint Paul, MN
06.2017 - 08.2018
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
Education
High School Diploma -
Twin Cities Academy
Saint Paul, MN05.2017
Skills
- Role Model
- Interpersonal Relations
- Suggestive Selling
- Sales Expertise
- Consultative Sales Techniques
- Retail Knowledge
- Promotion and Advertising
- Customer Demographics
- Exceptional Communication
- Work Planning and Prioritization
- Policies and Procedures
Timeline
Shift Leader
Best Buy
09.2021 - 05.2022
Vendor Provided Labor (VPL) ForLG
Best Buy
05.2021 - 09.2021
Sales Associate
Best Buy
05.2018 - 05.2021
Guest Advocate
Target
06.2017 - 08.2018
High School Diploma -
Twin Cities Academy