LeeAnna Segoviano
Phoenix,AZ
Summary
Highly organized professional promotes track record of overseeing and leading teams to achieve sales goals and maintain high customer service standards. Expert in handling customer complaints and resolving customer issues. Committed to developing and maintaining a positive work environment and fostering collaboration between staff and management. Dedicated leader with proven ability to motivate teams to achieve operational excellence. Adept at providing exceptional customer service to support customer loyalty and satisfaction. Skilled in training and developing team members to reach their highest potential.
Overview
6
6
years of professional experience
Work History
Shift Leader
Sonic drive in
Peoria, AZ
03.2023 - 06.2023
- Guiding car hops
- Connecting with customers
- Making sure everything is done in a timely manner
- Solve any problem the customer may have
Barista
Starbucks
San Bernardino, Ca
12.2021 - 11.2022
- Customer connections
- Speed
- Guidance
- Creating a helpful and safe environment
Volunteer
Muscoy elementary
San Bernardino, Ca
08.2017 - 06.2019
Education
High School Diploma -
Cajon high school
San Bernardino, Ca06.2022
Skills
- Communication
- Customer service
- Leader
- Cash handling
- Role model
- Complaint resolution
References
References available upon request
Volunteer Experience
Volunteer, Muscoy elementary, San Bernardino, CA, 08/01/17, 06/01/19
Languages
- English, Fluent
- Spanish, Intermediate
Timeline
Shift Leader
Sonic drive in
03.2023 - 06.2023
Barista
Starbucks
12.2021 - 11.2022
Volunteer
Muscoy elementary
08.2017 - 06.2019
High School Diploma -
Cajon high school