Cameron Jones
Spanish Fort,AL
Summary
Personable Service Manager driving process optimization and business profitability on continuous basis. Accomplished in leading by example and enabling employees to achieve personal and professional best.
Overview
17
17
years of professional experience
Work History
Service Manager
Joe Bullard Accura
Mobile, AL
11.2018 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed strategies for improving customer experience through enhanced product features or improved processes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Hired and trained service department staff to drive performance.
- Pitched in to complete various duties during peak periods or employee absences.
Service Consultant
Joe Bullard Acura
Mobile, AL
11.2016 - 11.2018
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Explained amount for expected services and provided detailed answers to customer questions.
Service Consultant
Honda of Conyers
Conyers, GA
08.2006 - 06.2016
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Explained amount for expected services and provided detailed answers to customer questions.
Education
High School Diploma -
Heritage High School
Conyers, GA06-2006
Skills
- Shift Scheduling
- Culture Development
- Budget Control
- Schedule Management
Timeline
Service Manager
Joe Bullard Accura
11.2018 - Current
Service Consultant
Joe Bullard Acura
11.2016 - 11.2018
Service Consultant
Honda of Conyers
08.2006 - 06.2016
High School Diploma -
Heritage High School
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