Chris Lemanski
Warren
Summary
A career within a company where I can advance based on my willingness to work hard and efficiently.
Service management professional known for high standards and results orientation. Proven track record in optimizing service processes and enhancing team performance. Strong focus on collaboration and adaptability, ensuring reliable support and flexibility in dynamic settings. Demonstrated expertise in team leadership and customer relationship management.
Overview
34
34
years of professional experience
Work History
Service Manager
Shambaugh and Sons
11.2023 - Current
- Manage up to 22 direct reports
- Oversee day to day operations
- Scheduling technicians
- Technician hiring/firing
- Customer service
- Technician Coaching/ training
Project Manager/Estimator
De-Cal Service
09.2022 - 06.2023
- Estimate projects
- Sell quoted jobs
- Manage sold jobs to completion
Service Manager
Goyette Mechanical
06.2016 - 09.2022
- Manage up to 22 direct reports
- Oversee day to day operations
- Scheduling technicians
- Payroll
- Technician hiring/firing
- Customer service
- Technician Coaching/ training
- Paperless billing with COINS software
Service Technician
Goyette Mechanical
06.2005 - 06.2016
- Service and repairs of various commercial HVAC equipment to include: Boilers, Chillers, M.U.A’s, R.T.U’s, Pumps, Split systems, VFD’s and Crack Units.
- Paperless billing with COINS software
Service Technician
Carrier
04.2003 - 06.2005
- Service and repairs of various commercial HVAC equipment to include: Boilers, Chillers, M.U.A’s, R.T.U’s, Pumps, Split systems, VFD’s and Crack Units.
Service Technician
Supreme Heating
09.1991 - 04.2003
- Service and repairs of various commercial HVAC equipment to include: Boilers, Chillers, M.U.A’s, R.T.U’s, Pumps, Split systems, VFD’s and Crack Units.
Education
Journeyman -
Pipe Fitting Industry Training Center
01.2023
Certificate - Heating, Cooling, Air Conditioning and Refrigeration
Michigan Institute Of Technology
01.1990
Graduate - General studies
Warren Woods Tower High School
01.1985
Skills
- Team leadership
- Operational management
- Customer service
- Technical training
- HVAC systems maintenance
- Scheduling coordination
- Employee hiring processes
- Performance evaluation
- Job cost management
- Client retention strategies
- Schedule management
- MS office
- Leadership development
- Task delegation
- Process optimization
- Compliance standards adherence
- Estimating projects
- Paperless billing systems
- Technician coaching strategies
- Conflict resolution techniques
- Resource allocation planning
- Inventory management systems
- Quality assurance protocols
- Safety regulation compliance
- Positive attitude
- Multitasking and organization
- Problem-solving
- Critical thinking
- Reliable and responsible
- Employee training and development
- Customer service management
- Time management
- Conflict resolution
- Goal oriented
- Workflow management
- Team collaboration and leadership
- Trustworthy and honest
- Employee relations
- Quality assurance
- Workplace safety
- Crew leadership
- Office administration
- Employee supervision
- Service scheduling
- Work Planning and Prioritization
- Staff motivation
- New employee hiring
- Policy and procedure enforcement
- Service documentation
- Staff management
- Goal setting
- Technical troubleshooting
- Risk management
- Service and parts teams management
- Interpersonal relationships
- Coaching and mentoring
- Technical support
- Mechanical diagnostics
- Analytical thinking
- Shift scheduling
Timeline
Service Manager
Shambaugh and Sons
11.2023 - Current
Project Manager/Estimator
De-Cal Service
09.2022 - 06.2023
Service Manager
Goyette Mechanical
06.2016 - 09.2022
Service Technician
Goyette Mechanical
06.2005 - 06.2016
Service Technician
Carrier
04.2003 - 06.2005
Service Technician
Supreme Heating
09.1991 - 04.2003
Certificate - Heating, Cooling, Air Conditioning and Refrigeration
Michigan Institute Of Technology
Graduate - General studies
Warren Woods Tower High School
Journeyman -
Pipe Fitting Industry Training Center