Cameron Jordan
Florence,SC
Summary
City Manager at Hertz, Dollar, and Thrifty Brands in Columbia and Florence, South Carolina, with over 6 years of leadership in transportation and fleet management. Demonstrated success in optimizing fleet efficiency and operational yield by implementing data-driven strategies that markedly elevated fleet operations and achieved lowest staff turnover rates in company. Proficient in forging valuable accounts and partnerships, managing large teams, and introducing innovative training initiatives to enhance sales growth and operational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
City Manager
GSP Transportation
Columbia, SC
10.2021 - Current
- Achieved significant sales growth of 15% through robust vendor partnerships and network expansion.
- Maximized fleet utilization by strategically allocating over 600 vehicles.
- Implemented data-driven initiatives to enhance fleet efficiency by 20%.
- Successfully maintained low labor costs while achieving high operational yield through effective scheduling.
- Cultivated a supportive environment by mentoring over 50 employees.
- Oversaw daily operations to ensure compliance with top-quality standards.
- Created training program that lowered staff turnover by 10%, the best results in company history.
- Promoted customer service excellence, contributing to two of the top three NPS scores.
Manager Associate 2
Hertz
Columbia, SC
03.2021 - 10.2021
- Ready to Hire as Branch Manager
- Managed branch operations, ensuring smooth workflows
- Handled customer service complaints effectively
- Assisted other branches with vehicle requirements
- Oversaw daily cash flow, ensuring accuracy and accountability in financial transactions.
- Trained new staff across multiple locations, enhancing team capabilities and service quality.
- Facilitated inter-branch cooperation on fleet management, optimizing resource use.
Volunteer Coordinator
PruittHealth
Columbia, SC
12.2020 - 03.2021
- Leveraged persuasive communication skills in sales calls
- Demonstrated analytical approach in volunteer needs assessment
- Resulted in enhanced patient care and community engagement
- Boosted volunteer engagement by organizing key community events, enhancing patient support.
- Managed volunteer assignments meticulously to meet specific patient needs effectively.
- Facilitated essential care by coordinating with families and recruiting dedicated volunteers.
- Expanded outreach through strategic sales calls with marketing teams across multiple cities.
- Energized community participation in health events, driving volunteer and patient satisfaction.
Manager Associate
Hertz Car Rental
Columbia, SC
08.2019 - 11.2020
- Managed customer service complaints effectively and promptly
- Oversaw daily DRB cash flow
- Handled maintenance paperwork
- Mentored new attendants, fostering a collaborative team environment and skill development.
- Assisted in strategic fleet management, contributing to improved service delivery and branch performance.
Team Lead
Tidal Wave AutoSpa LLC
Florence, SC
07.2018 - 06.2019
- Led daily operations, ensuring smooth workflow
- Implemented preventative maintenance protocols
- Resolved all mechanical issues swiftly
- Led team in daily ops, enhancing efficiency & customer satisfaction by streamlining processes.
- Conducted thorough maintenance checks, ensuring all equipment operated at peak performance.
- Trained new attendants, fostering a collaborative and skilled workforce.
- Resolved mechanical issues, reducing downtime and boosting operational continuity.
Education
High school diploma - undefined
Gray Collegiate Academy
West Columbia, SC06.2017
Skills
- Computer Science
- Microsoft Office
- Leadership Experience
- Training & Development
- Customer Service Excellence
- Sales
- Fleet management
- Quality audits
- Team Building
- Data Analysis
Certification
CPR
Microsoft Office
Awards
2022 Highest Sales(Yield) Award, 2023 Highest Sales(Yield) Award, 2024 Highest Sales(Yield) Award
Accomplishments
Achieved a company leading sales yield and net promoter score by implementing effective training strategies, and hands on leadership.
Led company in sales yield for 3 years, and Net Promoter Score for 4 years.
Timeline
City Manager
GSP Transportation
10.2021 - Current
Manager Associate 2
Hertz
03.2021 - 10.2021
Volunteer Coordinator
PruittHealth
12.2020 - 03.2021
Manager Associate
Hertz Car Rental
08.2019 - 11.2020
Team Lead
Tidal Wave AutoSpa LLC
07.2018 - 06.2019
High school diploma - undefined
Gray Collegiate Academy