Cameron Jorgenson
Vancouver,WA
Summary
Proven Account Manager with a track record of enhancing client retention rates at North Coast Electric through exceptional customer service and effective problem resolution. Skilled in CRM, Excel, Accubid. Demonstrating strong teamwork and collaboration. Excelled in roles from Warehouse Associate to Account Manager, showcasing a commitment to results and client satisfaction. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
Work History
Account Manager
North Coast Electric
05.2022 - Current
- Building strong relationships and addressing client needs promptly.
- Maintained high client retention rate by providing exceptional customer service.
- Ensured proactive measures were implemented to effectively address concerns in the areas of accounting, billing, and service delivery.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Inside Sales
North Coast Electric
04.2020 - 05.2022
- Participated in ongoing training sessions to stay current on industry and market trends.
- Worked daily with electrical contractors to ensure material is delivered consistently to their shop or the jobsite.
- Actively listened to customers and worked closely with the assigned account managers to resolve any disputes or conflicts that occurred.
Counter Sales
North Coast Electric
05.2019 - 04.2020
- Handled customer inquiries and suggestions courteously and professionally. Worked diligently with the customer to ensure their orders are accurate upon pickup or delivery.
- Answered constant flow of customer calls with minimal wait times along with servicing the customers who are waiting in will call for their material.
- Responded to customer requests for products, services, and company information.
Warehouse Associate
North Coast Electric
06.2018 - 05.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and picking and receiving goals.
- Performed inventory control, such as counting, stocking, and preparing material for customer's orders.
Education
High School Diploma -
Toutle Lake High School
Toutle, WA06.2018
Associate of Arts -
Lower Columbia College
Longview, WA05.2018
Skills
- Account Management
- Project Management
- Customer Service
- Client Relations
- CRM, Excel, and Accubid
Languages
Spanish
Limited Working
Timeline
Account Manager
North Coast Electric
05.2022 - Current
Inside Sales
North Coast Electric
04.2020 - 05.2022
Counter Sales
North Coast Electric
05.2019 - 04.2020
Warehouse Associate
North Coast Electric
06.2018 - 05.2019
High School Diploma -
Toutle Lake High School
Associate of Arts -
Lower Columbia College
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