Cameron Keller
Palm Desert,CA
Summary
Results-driven hospitality professional with a proven history of thriving in fast-paced settings. Skilled in conflict resolution and multitasking, consistently delivering positive dining experiences while coordinating smooth operations and managing reservations.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Johnnys Harborside
Santa Cruz, CA
07.2025 - Current
- Provided exceptional customer service in high-volume dining environment.
- Took and processed food and beverage orders accurately and promptly.
- Coordinated with kitchen staff to facilitate timely food preparation and delivery, enhancing overall service efficiency.
- Addressed customer complaints promptly, improving satisfaction and fostering a positive dining experience.
- Ensured cleanliness and organization of dining area, contributing to a welcoming environment for guests.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Managed cash handling and processed payments using point-of-sale system.
Social Media Marketing Intern
Enoteca Pontevecchio
Florence, IT
06.2026 - 07.2026
- Created engaging posts for Instagram and Facebook to attract a diverse audience.
- Monitored Facebook, Instagram, Twitter and other social media platforms to build customer connections.
- Assisted in managing online customer interactions to foster community engagement.
- Managed customer service inquiries through social media platforms in a timely manner.
- Collaborated with team members to brainstorm innovative marketing campaigns.
- Generated ideas for creative content initiatives.
- Updated website content to reflect current promotions and enhance user experience.
Restaurant Hostess
Johnnys Harborside
Santa Cruz, California
09.2024 - 07.2025
- Addressed customer complaints, escalating major issues to manager on duty for timely resolution.
- Executed closing duties, ensuring cleanliness by emptying trash, securing alcohol, and polishing silverware.
- Conducted restroom checks to restock supplies and perform minor cleaning, maintaining a welcoming environment.
Restaurant Hostess
Waldos Ristorante
09.2022 - 05.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Organized waitlist during busy times to ensure timely seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Coordinated with servers for smooth table transitions, reducing guest wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Addressed guest complaints professionally, implementing solutions to enhance future experiences.
Receptionist
Pure Barre
03.2022 - 05.2022
- Greeted incoming visitors and customers, providing friendly and knowledgeable assistance to ensure a positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations by managing phone calls, emails, and walk-in clients, improving service response times.
- Cultivated positive relationships with clients through professional demeanor and strong interpersonal skills, enhancing client retention.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Addressed customer issues by actively listening to concerns and providing effective solutions, improving customer satisfaction.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
Education
Bachelor of Arts - English Literature
University of California Santa Cruz
Santa Cruz, CA06-2026
High School Diploma -
Palm Desert High School
Palm Desert 05-2023
Skills
- Order Management
- Reservations Coordination
- Seating Management
- Table Setup
- Menu Knowledge
- Payment Processing
- Server Support
- Food safety
- Dining Area Maintenance
- Team Collaboration
- Effective communication
- Positive attitude
Affiliations
- Permaculture Farming- Talamanca, Costa Rica (Dec 2024)
- Volunteer Farming- Santa Cruz, California (Sep-Dec 2023)
Hobbies
I love photography, traveling, cooking, camping, surfing, running, sailing, and being outside as much as possible! I am eager to learn in any possible way- both inside and outside the classroom. I am looking forward to expanding my worldview while creating long-lasting relationships with the people that I meet.
Timeline
Social Media Marketing Intern
Enoteca Pontevecchio
06.2026 - 07.2026
Restaurant Server
Johnnys Harborside
07.2025 - Current
Restaurant Hostess
Johnnys Harborside
09.2024 - 07.2025
Restaurant Hostess
Waldos Ristorante
09.2022 - 05.2023
Receptionist
Pure Barre
03.2022 - 05.2022
Bachelor of Arts - English Literature
University of California Santa Cruz
High School Diploma -
Palm Desert High School