Cameron Kosman
Stockbridge,GA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to implement structure and a smooth working environment. Known for excellent organizational skills and maintaining great customer relations.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Hot Bodies Tan & More
Stockbridge, Georgia
02.2020 - Current
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered phones and scheduled appointments.
- Developed strong customer relationships to encourage repeat business.
- Surpassed sales goals through implementation of successful marketing strategies.
Warehouse Worker
Rainbow Vacuum Authorized Distributor
Locust Grove, GA
06.2021 - 09.2023
- Organized warehouse space for efficient storage of products.
- Inspected incoming shipments for damage or discrepancies.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Identified discrepancies between physical count and computer data.
- Inspected damaged goods prior to disposal or return to vendor.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Cleaned machines and parts, also prepared warranty return parts.
Customer Service Cashier
SUBWAY®Restaurants
Jackson, Georgia
05.2019 - 01.2020
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Complied with all health and safety regulations while performing job duties.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Processed credit card transactions accurately and efficiently.
Education
High School Diploma -
Jackson High School
Jackson, GA05-2019
Skills
- Positive attitude, cooperative and accommodating
- Professional telephone demeanor
- Attention to detail, taking pride in my work
- Receive deliveries, checking invoice for accuracy
- Store maintenance and organization
- Excellent customer relations and complaint resolution
- Maintain amicable relationships with coworkers
Timeline
Warehouse Worker
Rainbow Vacuum Authorized Distributor
06.2021 - 09.2023
Customer Service Representative
Hot Bodies Tan & More
02.2020 - Current
Customer Service Cashier
SUBWAY®Restaurants
05.2019 - 01.2020
High School Diploma -
Jackson High School
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