CAMERON MARSHALL
Winter Haven,FL
Summary
Auto Claims Adjuster with a 2-year background in preparing insurance claims for vehicle damages. Superb knowledge of resolution and claim settlement procedures. Familiarity with general liability procedures and auto insurance policies. Personable Auto Claims Adjuster with first-rate skills in risk assessment, mitigation and policy interpretation. Adept at investigating and resolving liability exposures in over 42 states while abiding by each state's specific requirements. Talented at organizing and prioritizing time-sensitive claims and projects.
Overview
6
6
years of professional experience
Work History
Claims Adjuster
State Farm
02.2022 - Current
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
- Streamlined the claims process by effectively coordinating with repair shops and rental car companies.
- Enhanced customer satisfaction by efficiently managing auto claims and providing prompt resolutions.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Streamlined the claims process by effectively coordinating with repair shops and rental car companies.
- Enhanced customer satisfaction by efficiently managing auto claims and providing prompt resolutions.
CASHIER
Walmart
01.2021 - 02.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Amusement Ride Operator
SeaWorld Parks & Entertainment, Inc.
08.2018 - 01.2020
- Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
- Reduced wait times for guests by effectively managing ride queues and implementing efficient loading procedures.
- Maintained a clean and organized work area, contributing to a positive atmosphere for both guests and coworkers.
- Assisted in the training of new ride operators, sharing knowledge on proper ride operation and safety procedures.
- Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
- Provided exceptional customer service by answering guest inquiries and addressing concerns in a friendly and professional manner.
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
Education
No Degree - Nursing
Keiser University
Fort Lauderdale, FL12.2025
High School Diploma -
Haines City Senior High School
Haines City, FL05.2018
Skills
- Insurance policy coverage knowledge
- Legal proceedings knowledge
- Claims Processing
- Familiar with fraud statutes
- Casualty and property loss
- Accident scene investigations
- Advanced oral and written communication skills
- Quality Control
- Claims Investigation
Timeline
Claims Adjuster
State Farm
02.2022 - Current
CASHIER
Walmart
01.2021 - 02.2022
Amusement Ride Operator
SeaWorld Parks & Entertainment, Inc.
08.2018 - 01.2020
No Degree - Nursing
Keiser University
High School Diploma -
Haines City Senior High School
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