Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team or establishment goals as a whole. Sharply communicative and attentive. Overall successful problem-solver and task completer.
Overview
1
1
year of professional experience
Work History
Team Leader
Panera Bread
07.2024 - 04.2025
Trained and mentored new team members on food preparation, food service, and establishment protocols to ensure accuracy and consistent performance.
Managed customer transactions efficiently using digital checkout systems, ensuring speed and accuracy during peak business hours.
Delegated daily responsibilities to staff to maintain workflow efficiency.
Maintained cleanliness and product organization of the kitchen, dining, and service areas in compliance with health and safety guidelines.
Followed various establishment recipes to make various sandwiches and salads, ensuring consistency, accuracy, and quality.
Interacting with customers in a friendly and professional manner to meet their substantial needs.
Oversaw front-line operations to ensure smooth customer flow and timely service during high volume rush hours.
Ticket Agent/Customer Service
Palm Beach Gardens High School
01.2024 - 03.2024
Used computerized ticketing systems to process ticket orders accurately and securely
Processed order transactions and provided customers with detailed itineraries, tickets, and receipts
Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints
Resolved customer complaints promptly, maintaining a professional demeanor and positive company image
Answered customer inquiries regarding ticket availability, pricing and event information