Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Assistant Customer Service TL
Price Chopper Supermarkets
Potsdam , NY
06.2023 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Customer Service Teammate
Price Chopper Supermarkets
Potsdam, NY
07.2019 - 06.2023
Demonstrated strong knowledge of store services, products and policies.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
Business Administration
SUNY CANTON
Canton
Skills
Calm and Professional Under Pressure
Multitasking and Prioritization
Understanding Customer Needs
Customer Service
Timeline
Assistant Customer Service TL
Price Chopper Supermarkets
06.2023 - Current
Customer Service Teammate
Price Chopper Supermarkets
07.2019 - 06.2023
Business Administration
SUNY CANTON
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