Cameron Perez
Orlando,FL
Summary
Driven by results, leveraged the technical understanding and strong communication skills at Nike to enhance customer satisfaction and loyalty through knowledgeable service and personalized experiences. As a leader at Poder Latin X, fostered teamwork and innovation, significantly improving team dynamics. Fluent in bilingual communication, I excel in customer engagement and brand awareness, consistently achieving company-wide goals.
Able to make clients or patients comfortable with a soft approach and a clear sensation of help offered to them. Im also a really flexible person when it comes of helping so that every goal is accomplished in the time set.
Cronwed employye of the month, and recognized in many aspects along the managers and leaders in the workplace. Able to lead in a safe and instructing way.
Overview
2
2
years of professional experience
Work History
Athlete Sales Associate
Nike
02.2023 - Current
- Maintained a clean and visually appealing store environment, enhancing the overall shopping experience for customers.
- Increased customer satisfaction by providing knowledgeable product recommendations and personalized shopping experiences.
- Developed strong relationships with clients, resulting in repeat business and increased customer loyalty.
- Stayed informed on industry trends and new products, enabling effective communication with customers about cutting-edge athletic gear.
- Handled merchandise returns and exchanges efficiently, maintaining positive relationships with customers during potentially challenging interactions.
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for each customer.
- Assisted customers in setting up and using fitness equipment, ensuring they had a positive experience with the products.
Leader
Poder Latin X
08.2022 - 01.2023
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on customers interactions and assigned duties.
- Oversaw day-to-day activities of 10-20 employees in the field and closed establishments, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Education
High School Diploma -
Colonial High School
Orlando, FL05.2022
Skills
- Goal-Oriented
- Brand Awareness
- Technical understanding
- Customer Engagement
- Customer interaction
- Teamwork and Collaboration
- Friendly and Helpful
- Customer Service
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Fluent Bilingualism
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
French
Elementary
Timeline
Athlete Sales Associate
Nike
02.2023 - Current
Leader
Poder Latin X
08.2022 - 01.2023
High School Diploma -
Colonial High School
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