D'ANgelo Green
Tamarac,FL
Summary
Driven by a goal-oriented approach, excelled by leveraging technical understanding and effective communication. Demonstrated reliability and task prioritization, enhancing customer trust and streamlining inventory management. Skilled in building rapport and proficient in financial transactions, consistently contribute to team success and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Athlete Sales Associate
Nike Factory Outlet
07.2023 - Current
- Provided expert guidance on athletic equipment upkeep, enhancing the durability of customer acquisitions and building trust through knowledge sharing.
- Collaborated with team members to achieve monthly sales targets, contributing to the overall success of the store.
- Exhibited an energetic approach while assisting customers both at the store and through phone interactions.
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for each customer.
- Demonstrated proficiency in utilizing the in-store system to streamline inventory management and meet customer demands.
Sales Associate
Famous Footwear Outlet
07.2021 - 06.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Administrative Assistant
Hand & Stone Spa
01.2022 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed approximately 30 incoming calls and emails per day from customers.
Sales Associate
Macy's
08.2018 - 05.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Associate of Science - Cybersecurity
Florida Atlantic University
Boca Raton, FL12.2025
High School Diploma -
J.P Taravella
Coral Springs, FL06.2019
Skills
- Goal-Oriented
- Technical understanding
- Task Prioritization
- Effective Communication
- Reliability
Timeline
Athlete Sales Associate
Nike Factory Outlet
07.2023 - Current
Administrative Assistant
Hand & Stone Spa
01.2022 - 06.2022
Sales Associate
Famous Footwear Outlet
07.2021 - 06.2023
Sales Associate
Macy's
08.2018 - 05.2019
Associate of Science - Cybersecurity
Florida Atlantic University
High School Diploma -
J.P Taravella
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