Cameron Rackham
North Salt Lake
Summary
Dynamic General Manager with a proven track record at Jimmy John's Gourmet Sandwiches, excelling in operations management and leadership. Successfully implemented strategies that boosted sales and fostered strong relationships with clients. Expert in problem resolution and staff management, consistently achieving performance targets while enhancing team productivity and customer satisfaction.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
13
13
years of professional experience
Work History
General Manager
Jimmy John's Gourmet Sandwiches
03.2017 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Retail Sales Associate
HomeGoods
07.2012 - 03.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Associate of Science - Business Administration
Weber State University
Ogden, UT09-2016
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Effective Team Contributor
- Staff management
- Relationship building
- Verbal and written communication
- Schedule management
- Consistently Fulfill Performance Targets
Accomplishments
- Supervised team of 16 staff members.
- Achieved steady increase in profits by looking for areas that could be improved by cutting labor while maintaining strong customer focus.
- Consistently out preformed other stores in the franchise in net profits by cuttings COGS.
Timeline
General Manager
Jimmy John's Gourmet Sandwiches
03.2017 - Current
Retail Sales Associate
HomeGoods
07.2012 - 03.2017
Associate of Science - Business Administration
Weber State University
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