Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Reed

Naples,FL

Summary

Highly-motivated individual with a strong work ethic, and a desire to take on new challeges.

Overview

4
4
years of professional experience

Work History

Service Advisor

Germain Toyota Of Naples
Naples, FL
04.2023 - 05.2023
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Upsold additional products or services when appropriate.
  • Greeted customers and addressed their needs in a professional manner.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Handled telephone inquiries regarding appointments and work in process.
  • Researched coverages under warranties and determined requirements for coverage.
  • Utilized in-house systems and software to drive customer interaction and communication through service process.
  • Completed day-to-day duties accurately and efficiently.

Pool Technician

Surfside
Naples , FL
05.2022 - 01.2023
  • Maintained an inventory of repair parts and supplies necessary to keep pools operational.
  • Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
  • Inspected pool equipment for proper functioning of pumps, filters and control equipment.
  • Completed scheduled appointments on time to drive quality service.
  • Adhered strictly to all company policies and procedures related to safety protocols while working on site.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Sales Representative

Lux Solar
Fort Meyers, FL
08.2021 - 04.2022
  • Prospected potential customers in the Fort Meyer and Cape Coral area
  • Prepared proposals for individual prospect meetings
  • Trained 10 new reps during tenure at Lux Solar
  • Averaged 3 Closes per week (generating 25k on average at close)
  • Leveraged strong interpersonal communications for future solar clients
  • Maintained Relationships with all solar clients post sale.
  • Maintained accurate records of all sales and prospecting activities.
  • Described merchandise and explained use, operation and care.
  • Generated leads from cold-calling prospective clients.
  • Adhered to company initiatives and achieved established goals.

Recreation Coordinator

Big Bear Lake Family Resort
Lucasville, OH
06.2019 - 06.2021
  • Maintained records and reports related to recreation programs, services and facilities usage.
  • Administered first-aid and offered emergency assistance to injured or ill participants.
  • Assisted in the development of recreation programs, activities and special events.
  • Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
  • Ensured that equipment was properly maintained according to established policies and procedures.
  • Informed maintenance staff of facility repair needs.
  • Conducted on-site inspections of recreational facilities prior to use or rental.
  • Completed day-to-day duties accurately and efficiently.

Education

Southern State Community College
Hillsboro, OH

Skills

  • Documentation and Reporting
  • Customer Service
  • Service Recommendations
  • Technical Support
  • Quality Control
  • Computer Skills
  • Performance Goals
  • Excellent Communication
  • Attention to Detail
  • Complaint Resolution
  • Technical Knowledge
  • Relationship Building

Timeline

Service Advisor

Germain Toyota Of Naples
04.2023 - 05.2023

Pool Technician

Surfside
05.2022 - 01.2023

Sales Representative

Lux Solar
08.2021 - 04.2022

Recreation Coordinator

Big Bear Lake Family Resort
06.2019 - 06.2021

Southern State Community College

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Cameron Reed