Cameron Reed
Naples,FL
Summary
Highly-motivated individual with a strong work ethic, and a desire to take on new challeges.
Overview
4
4
years of professional experience
Work History
Service Advisor
Germain Toyota Of Naples
Naples, FL
04.2023 - 05.2023
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Upsold additional products or services when appropriate.
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Handled telephone inquiries regarding appointments and work in process.
- Researched coverages under warranties and determined requirements for coverage.
- Utilized in-house systems and software to drive customer interaction and communication through service process.
- Completed day-to-day duties accurately and efficiently.
Pool Technician
Surfside
Naples , FL
05.2022 - 01.2023
- Maintained an inventory of repair parts and supplies necessary to keep pools operational.
- Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
- Inspected pool equipment for proper functioning of pumps, filters and control equipment.
- Completed scheduled appointments on time to drive quality service.
- Adhered strictly to all company policies and procedures related to safety protocols while working on site.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Representative
Lux Solar
Fort Meyers, FL
08.2021 - 04.2022
- Prospected potential customers in the Fort Meyer and Cape Coral area
- Prepared proposals for individual prospect meetings
- Trained 10 new reps during tenure at Lux Solar
- Averaged 3 Closes per week (generating 25k on average at close)
- Leveraged strong interpersonal communications for future solar clients
- Maintained Relationships with all solar clients post sale.
- Maintained accurate records of all sales and prospecting activities.
- Described merchandise and explained use, operation and care.
- Generated leads from cold-calling prospective clients.
- Adhered to company initiatives and achieved established goals.
Recreation Coordinator
Big Bear Lake Family Resort
Lucasville, OH
06.2019 - 06.2021
- Maintained records and reports related to recreation programs, services and facilities usage.
- Administered first-aid and offered emergency assistance to injured or ill participants.
- Assisted in the development of recreation programs, activities and special events.
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
- Ensured that equipment was properly maintained according to established policies and procedures.
- Informed maintenance staff of facility repair needs.
- Conducted on-site inspections of recreational facilities prior to use or rental.
- Completed day-to-day duties accurately and efficiently.
Education
Southern State Community College
Hillsboro, OHSkills
- Documentation and Reporting
- Customer Service
- Service Recommendations
- Technical Support
- Quality Control
- Computer Skills
- Performance Goals
- Excellent Communication
- Attention to Detail
- Complaint Resolution
- Technical Knowledge
- Relationship Building
Timeline
Service Advisor
Germain Toyota Of Naples
04.2023 - 05.2023
Pool Technician
Surfside
05.2022 - 01.2023
Sales Representative
Lux Solar
08.2021 - 04.2022
Recreation Coordinator
Big Bear Lake Family Resort
06.2019 - 06.2021
Southern State Community College