Cameron Roberts
Fort Worth,TX
Summary
Driven and ambitious professional seeking a challenging role in a dynamic and thriving organization. Committed to achieving personal and organizational goals, thrives in an environment of growth and excellence. Strong desire for job satisfaction and self-development, eager to contribute skills and expertise to company success.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Teleperformance
07.2020 - 12.2023
- Workes productively to determine the needs of customers and fast track solutions to those needs
- Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints
- Handle 50+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services
- Built sustainable relationships and engage customers by taking the extra mile.
Order Fulfillment Associate
Target
06.2017 - 05.2021
- Select items for pickup, drive up, and ship to home for online orders
- Prepare, pack and sort guest orders for shipment
- Greet and help customers
- Stocking shelves, organizing displays, taking inventory, assisting in sales, and operating phone calls.
Patient Access Representative
Ochsner Health
08.2016 - 05.2020
- Greet patients and record information into computer database
- Update medical records, answer phones in a respectful manner, listen well and devote full attention to patients, schedule appointments, and collect information such as patient details, medical history, billing, and insurance
- Deal with patient questions, concerns, and issues.
Cashier/Customer Service
Walmart
11.2013 - 03.2014
- Operate a register and provide customer service to all customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Food Service Worker Cashier Cook
Charley's Grilled Subs
09.2012 - 04.2013
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
Diploma -
Bitburg High School
Apo, AE06.2013
Skills
- Words Processor Software Applications
- Presentation Software Applications
- Spreadsheet Software Applications
- International Business Computer Applications
- Packaging
- Order Fulfillment
Timeline
Customer Service Representative
Teleperformance
07.2020 - 12.2023
Order Fulfillment Associate
Target
06.2017 - 05.2021
Patient Access Representative
Ochsner Health
08.2016 - 05.2020
Cashier/Customer Service
Walmart
11.2013 - 03.2014
Food Service Worker Cashier Cook
Charley's Grilled Subs
09.2012 - 04.2013
Diploma -
Bitburg High School
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