Cameron Smith
Starkville,MS
Overview
5
5
years of professional experience
Work History
PC/Network Specialist
Mississippi University for women
Columbus
08.2023 - Current
- Installed network devices such as cameras, phones, and PC’s
- Installation of both Windows and Mac Operating systems as well as other software
- Troubleshooting both network and physical device issues
- Partnered with co-workers to create a 24 hour turn time across campus
- Utilized active directory to manage accounts and devices
- Assisted in building network/switch closets
- Built, ran, and troubleshot network cables and network drops
- Used protection and encryption software on network devices
- Conducted malware/virus removal on end user devices
- Maintained inventory through different software such as Web Help Desk, PDQ, and Excel
- Deployed and created computer images using FOG software
- Used Remote support software to fix end user problems
- Worked with C-Spire to fix issues with network phones.
IT Assistant
Choctaw County school disctrict
Ackerman
07.2022 - 07.2023
- Installed any and all technology needed
- Repaired multiple devices such as Chromebooks, windows desktops, promethean boards, printers, scanners, etc
- Helped network administrator maintain the network across multiple schools
- Enrolled and maintained Chromebooks for staff and students
- Managed devices using the Google Admin Console and Apple Admin Console
- Used ticketing system to document and fulfill technology needs and requests.
geek squad advanced Repair agent
best buy
Tupelo
11.2019 - 05.2022
- Certified Apple repair agent for IOS devices
- Tasked with solving complex computer hardware and software problems on client computers as well as mobile devices
- (Windows Servers, Windows OS, MacOS, Linux, and IOS.) Fulfilled repair, upgrade, and setup orders within a 48-hour turnaround time
- Upheld client confidentiality standards and procedures regarding data encryption and protection
- Partnered with other team members to ensure consistent and accurate documentation of customer requests and repairs
- Worked alongside superiors to de-escalate situations and solve client problems.
Technology INtern
Itawamba community college
Fulton
- Used Dell console to manage thin client devices across campus
- Installed thin clients and other devices
- Maintained maintenance of devices across campus
- Worked with active directories
- Fulfilled work orders.
Computer technician INtern
French Camp Academy
French Camp
- Assigned user accounts, password, and other permissions
- Added devices to the DHCP
- Worked with windows devices to configure network and other settings
- Troubleshot different devices to ensure proper use and availability
- Installed and uninstalled pc hardware
- Organized and cleaned hardware and other equipment.
Timeline
PC/Network Specialist
Mississippi University for women
08.2023 - Current
IT Assistant
Choctaw County school disctrict
07.2022 - 07.2023
geek squad advanced Repair agent
best buy
11.2019 - 05.2022
Technology INtern
Itawamba community college
Computer technician INtern
French Camp Academy
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