Proven leader, effective at multitasking, understanding and executing business goals and providing exceptional customer service. Team focused and performance oriented.
Overview
8
8
years of professional experience
Work History
Lead Store Clerk
Bell's General Store
2018.03 - Current
Assist customers with all needs including answering questions about the business and product, locating merchandise and payment processing
Maintain in depth knowledge of the products offered and business offerings
Continually increase skills through volunteering for additional tasks and opportunities.
Plans and implements special events to bring in new customers and drive product sales.
As part of the Diversity, Equity and Inclusion Team, identified 3rd party DEI audit company, reviewed internal policies and marketing materials, recommended education and training for leaders and employees.
Replay Operator
Bronco Productions
2015.10 - 2020.08
Filmed live games and post-game interviews: Soccer, Hockey, Baseball, Volleyball, Gymnastics
Edited highlight reels and interview packages
Managed equipment usage
Communicated with sports information directors about necessary media
Education
Bachelor of Arts - Film, Video & Media Studies
Western Michigan University
Kalamazoo, MI
04.2017
Skills
Collaborative Team Player
Work Prioritization
Microsoft Office, Teams, Zoom
Customer Relations
Planning For Retail Demand
Business Record Management
Affiliations
DEI Champion at Bell's
Since August 2020
Certified Beer Server
Since 2019
Timeline
Lead Store Clerk
Bell's General Store
2018.03 - Current
Replay Operator
Bronco Productions
2015.10 - 2020.08
Bachelor of Arts - Film, Video & Media Studies
Western Michigan University
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