Cameron Tanner
Winter Garden,FL
Summary
Dedicated professional with a solid background in customer service and support. Expertise in order processing and staff training has consistently driven high customer satisfaction and streamlined service delivery.
Overview
2027
2027
years of professional experience
Work History
Inside Sales/Customer Service Agent
POOLCORP
Bradenton, Florida
03.2021 - Current
- Managed high-volume of inbound and outbound customer calls.
- Resolved customer complaints with effective communication and problem-solving skills.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
- Assisted customers with product inquiries and service requests.
- Processed orders and managed customer accounts efficiently.
- Developed strategies for handling difficult customers effectively while maintaining professionalism.
- Collaborated with other departments such as logistics and sales to resolve customer issues.
- Trained new staff on company policies and customer service protocols.
Pro Account Sales/Head Cashier/Customer Service
Home Depot
Clermont, FL
2019 - 2021
- Supervised cashiers and ensured adherence to company policies.
- Managed cash register operations and maintained accurate cash drawers.
- Trained new cashiers on systems and customer service procedures.
- Assisted customers with inquiries and resolved payment issues.
- Helped customers find specific products, answered questions, and offered product advice.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Coordinated cashier schedules to optimize staffing levels during peak hours.
Education
Associate of Arts -
Valencia College
Orlando, FL01-2012
Graphic Design
University of Central Florida
Orlando, FLSkills
- Order processing and management
- Customer support
- Complaint resolution
- Account management
- Onboarding support
- Relationship management
Timeline
Inside Sales/Customer Service Agent
POOLCORP
03.2021 - Current
Pro Account Sales/Head Cashier/Customer Service
Home Depot
2019 - 2021
Associate of Arts -
Valencia College
Graphic Design
University of Central Florida