Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
Lifetime Fitness Center
Mansfield
08.2024 - Current
Oversee operational employees and implement strategic ways to accomplish goals while working in a fast-paced environment.
Developed and enforced safety protocols, significantly reducing workplace accidents.
Evaluated existing processes regularly for potential optimization opportunities.
Collaborated with team leaders on quality audits.
Analyzed and controlled materials, supplies and equipment operational expenses.
Personal Trainer
Pressure fitness LLC
Midlothian
05.2020 - Current
I started a business in 2020, where I gained 20 clients in the first 4 months, leading them to accomplish their goals.
Grew the customer base through cold calling, bringing each client in for an assessment, and also through word-of-mouth referrals based on customer satisfaction and results.
Studied multiple programs to provide health education, wellness and fitness program development to clients.
Maintained records of client's performance data such as weight loss, muscle gain.
Insurance Agent
Globe life- Hart Agency
Richardson
06.2023 - 10.2024
Met with division leaders and consultants to discuss strategies to increase sales.
Responded to customer inquiries and problems to promote great service.
Developed relationships with new clients through cold calling and referrals from existing customers.
I accomplished getting 10 pink sheets in one week, and I increased sales every month.
Stocker
Amazon
Dallas
11.2021 - 01.2022
I worked at Amazon for a seasonal position.
Ensured that all products were labeled properly before stocking the shelves.
Palletized merchandise for easy movement to sales floor locations.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Resolved or assisted in handling routine customer concerns within established guidelines.
Restaurant Waiter
Olive Garden
Abilene
11.2016 - 05.2020
Provided exceptional service to high volume of daily customers.
I greeted customers, answered questions, and recommended specials to increase profits while working in a fast-paced environment.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.