Cameron Williams
Glendale,AZ
Summary
Our objective was to assist the driver-partners in any problem they may have experienced while using the Uber app in order to create great experiences.
Security professional prepared for this role with proven history in maintaining secure environments and leading security teams. Known for effective conflict resolution and strategic planning that enhances safety measures. Consistently collaborates with team members to adapt to changing situations and achieve optimal results. Proficient in surveillance systems and emergency response protocols.
Overview
6
6
years of professional experience
Work History
Security Sergeant
Allied Security
02.2022 - Current
- Served as a reliable point of contact for staff and management during times of crisis, coordinating communication and action plans effectively to mitigate negative outcomes.
- Supervises and coordinates activities of a shift of Security Officers
- Observes Security Officers in the performances of their duties
Lead Security Officer
Securitas Security
03.2020 - 02.2022
- Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
- Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
- Managed the schedule and equipment
COE Specialist Concierge Driver
Uber Technologies Inc.
11.2018 - 07.2019
- Our objective was to assist the driver-partners in any problem they may have experienced while using the Uber app in order to create great experiences
- Provide phone support for driver-partners using the app, Report technical issues within the app, and Update content for Uber support
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Education
High School Diploma -
John C Fremont
Los Angeles, CA06.2015
Skills
- Proficient Keyboard Skills
- Proficient in Microsoft Word
- PowerPoint Proficiency
- CPR Certification
- AED Certification
- First Aid Certification
- Resilient to New Challenges
Leadership Experience
Sigma Lambda Beta International Fraternity Inc., Cultural Awareness and Social Chair, Bring proposals on a weekly basis to promote cultural awareness., Organize events to network with other organizations on campus.
Timeline
Security Sergeant
Allied Security
02.2022 - Current
Lead Security Officer
Securitas Security
03.2020 - 02.2022
COE Specialist Concierge Driver
Uber Technologies Inc.
11.2018 - 07.2019
High School Diploma -
John C Fremont