Cameron W. Mercer
Verona
Summary
Dynamic professional with 6 years of experience at Exact Sciences, excelling in technical training and team leadership. Proven ability to develop and implement effective training programs, enhancing automation processes. Skilled in interpersonal communication and adaptable to evolving environments, driving success in lab operations and fostering a culture of continuous improvement.
Overview
12
12
years of professional experience
Work History
Senior Lab Service Trainer
Exact Sciences
Madison
08.2023 - Current
- Develop and administer technical training content for large scale automation projects
- Perform knowledge transfers with third party equipment integration and design teams
- Interview potential new trainers for the service training team
- Perform training for new Lab Service Trainers
Lab Service Trainer
Exact Sciences
Madison
01.2022 - 08.2023
- Training intake meetings with upper management
- Design, build, present, and maintain lab automation trainings
- Take service tickets and perform preventative maintenance
- Work cross functionally with teams and third-party vendors
- Troubleshoot repairs and general equipment problems
Specimen Lead
Exact Sciences
Madison
08.2020 - 01.2022
- Perform leadership duties and oversee lab employees
- Create SAP tickets when automation faults occur
- Troubleshoot automated equipment
- Document redirections among lab personnel
- Edit and develop lab SOP’s and COOGs
Specimen Processing Trainer
Exact Sciences
Madison
07.2019 - 08.2020
- Lead new employee orientation and onboarding
- Develop, build, and organize new and existing trainings
- Administer written and practical exams and evaluate trainees' performance
- Perform quarterly training assessments in a timely manner
- Give tours of Exact Sciences Labs.
System Technician III
American Breeding Service (ABS)
De Forest
05.2017 - 06.2019
- Prepared samples for artificial insemination
- Train new employees
- Troubleshoot equipment errors
- Perform maintenance on lab equipment
- Monitor computer systems for maximum product production
Environmental Health Technician
Bayfield County
Washburn
06.2016 - 08.2016
- Collected water samples (surface and tap)
- Work with residents who need water quality testing
- Analyze samples for total coliform bacteria and E. coli
- Perform duties as a public authority
- Post beach closures and advisories
Lab Technician II
WSU Geo-Analytical Lab
Pullman
09.2013 - 07.2014
- Prepared rock samples for mass spectrometry element analysis.
- Train new employees in the lab
- Learned proper lab and chemical safety procedures
- Worked with delicate and hazardous samples
Education
Comprehensive Industrial Automation Certificate -
Madison College
Madison, WI05.2026
Bachelor of Science - Environmental Geoscience
University of Wisconsin-Stevens Point
Stevens Point, WI05.2016
Skills
- Lead Exact Sciences automation training program
- Technical training
- Team leadership
- Coaching and training
- Adult learning theory
- Interpersonal communication
- Adaptability and flexibility
- Self motivation
- 6 years’ experience operating and maintaining laboratory automation and equipment
- Experienced in developing training programs and timelines
- Knowledge of Exact Sciences equipment integration process
- Excellent communication and collaboration skills
Awards
Dr. David Ahlquist Unwavering Commitment Award 2024
Timeline
Senior Lab Service Trainer
Exact Sciences
08.2023 - Current
Lab Service Trainer
Exact Sciences
01.2022 - 08.2023
Specimen Lead
Exact Sciences
08.2020 - 01.2022
Specimen Processing Trainer
Exact Sciences
07.2019 - 08.2020
System Technician III
American Breeding Service (ABS)
05.2017 - 06.2019
Environmental Health Technician
Bayfield County
06.2016 - 08.2016
Lab Technician II
WSU Geo-Analytical Lab
09.2013 - 07.2014
Comprehensive Industrial Automation Certificate -
Madison College
Bachelor of Science - Environmental Geoscience
University of Wisconsin-Stevens Point
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