Cameronique Young
Phoenix,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Lead Ramp Agent
Unifi Aviations
Phoenix, Az
11.2023 - Current
- Provide friendly service to and maintains positive relationships with all internal and external Customers
- Lift baggage, boxes, or cargo weighing up to 70 lbs. when loading/unloading aircraft, carts, and containers.
- Load, unload, service, guide, and direct Company Aircraft
- Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures
- Review cargo forms for accuracy and corrects forms as necessary
- Operate and/or drive motorized equipment, such as belt loaders, lift trucks, push back tugs, bag cart, and lavatory cart.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
Executive Assistant
Brazen Therapy
Phoenix, AZ
07.2022 - 06.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered approx. 20-30 phone calls and email inquiries.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Updated and maintained confidential databases and records.
Merchandise Associate
Target
Chandler, AZ
05.2022 - 07.2022
- Updated pricing and signage to complete product displays and educate customers.
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
- Operated cardboard balers, and trash compactors safely.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
Lead Mobile Expert
T-Mobile
Chandler, AZ
11.2021 - 04.2022
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored entrances and exits to promote store safety and minimize product loss.
- Developed strong rapport with customers and created positive impression of business.
- Assisted and supported training of new sales associates.
- Managed efficient cash register operations.
Merchandising Associate
Home Depot
Tempe, AZ
11.2020 - 10.2021
- Conducted regular store audits to verify compliance with company policies.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
Customer Service Representative
Consumer Cellular
Tempe, AZ
07.2019 - 03.2020
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Responded proactively and positively to rapid change.
- Addressed customer account discrepancies and concerns.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Cashier
Big 5 Sporting Goods
Chandler, AZ
11.2018 - 06.2019
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Used POS system to enter orders, process payments and issue receipts.
- Identified and resolved discrepancies and errors in customer accounts.
- Processed refunds and exchanges in accordance with company policy.
Courtesy Clerk
Frys Food
Peoria, AZ
11.2016 - 05.2018
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained clean and tidy checkout area to optimize service delivery.
- Restocked and organized merchandise in front lanes.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Education
High School Diploma -
Chandler High
Chandler, AZ05.2019
Skills
- Team Leadership
- Efficient Service
- Customer Service
- Aircraft Marshalling
- Heavy Lifting
- Baggage handling
- Load Planning
- Maintaining Clean Work Areas
Timeline
Lead Ramp Agent
Unifi Aviations
11.2023 - Current
Executive Assistant
Brazen Therapy
07.2022 - 06.2023
Merchandise Associate
Target
05.2022 - 07.2022
Lead Mobile Expert
T-Mobile
11.2021 - 04.2022
Merchandising Associate
Home Depot
11.2020 - 10.2021
Customer Service Representative
Consumer Cellular
07.2019 - 03.2020
Cashier
Big 5 Sporting Goods
11.2018 - 06.2019
Courtesy Clerk
Frys Food
11.2016 - 05.2018
High School Diploma -
Chandler High