Chequalah Mcmath
Atlanta,GA
Summary
With a proven track record at United Airlines, I excel in aircraft marshalling and team leadership, enhancing on-time performance and operational safety. My expertise in airport security regulations and ability to foster team cohesion have significantly boosted efficiency and morale, showcasing my commitment to excellence and collaborative success in high-stakes environments. Also with being a Diligent Medical Assistant Intern I have hands-on experience in patient care and administrative tasks. I Supported clinical staff in various procedures and maintained accurate patient records as well as experienced with clinical procedures and patient care. I Utilize strong organizational skills to manage patient records and appointments efficiently, with my knowledge of medical terminology and patient interaction techniques to ensure compassionate and effective care.
Overview
13
13
years of professional experience
Work History
Lead Ramp Agent
United Airlines
01.2022 - Current
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
Lead Ramp Agent
Alaska Airlines
02.2019 - 04.2020
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
Security Officer
Securitas Security Services USA
08.2014 - 02.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Casual Courier
DHL Express
08.2016 - 04.2017
- Temporary(Seasonal)
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Package Handler
FedEx Express
04.2012 - 08.2015
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
City Mail Carrier
USPS, United States Postal Service
11.2014 - 02.2015
- Temporary(seasonal)
- Handled customer inquiries and concerns professionally, directing them to appropriate resources when necessary for further assistance or information.
- Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors.
- Collaborated with fellow carriers to cover additional routes when needed, supporting team cohesion and effective workload distribution.
- Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
Medical Assistant Intern
Bay Area Pediatrics
07.2012 - 01.2013
- 6 month externship
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Performed medical chart reviews to confirm accuracy and completeness.
Education
Associate of Science - Health Studies
Carrington College
Sacramento, CA09-2024
Graduate Certificate - Medical Assisting
Carrington College
San Leandro, CA06-2012
Skills
- Aircraft Marshalling Expertise
- Equipment Operation Expertise
- Knowledge of Airport Security Regulations
- Efficient Baggage Handling
- Effective Team Collaborator
- Efficient Knowledge Acquirer
- Team Leadership
- Office Administration
- Front Desk Operations
Timeline
Lead Ramp Agent
United Airlines
01.2022 - Current
Lead Ramp Agent
Alaska Airlines
02.2019 - 04.2020
Casual Courier
DHL Express
08.2016 - 04.2017
City Mail Carrier
USPS, United States Postal Service
11.2014 - 02.2015
Security Officer
Securitas Security Services USA
08.2014 - 02.2019
Medical Assistant Intern
Bay Area Pediatrics
07.2012 - 01.2013
Package Handler
FedEx Express
04.2012 - 08.2015
Associate of Science - Health Studies
Carrington College
Graduate Certificate - Medical Assisting
Carrington College
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