Cameron Martel Skinner
Euless,TX
Summary
To utilize my background while gaining experience and allowing growth. I hope to utilize all my skills, knowledge, and capabilities to become a powerful asset if considered as a future employee.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
Solis Mammography
01.2023 - Current
- Managed routine customer interactions.
- Handle interactions via phone, email, and chat efficiently.
- Utilize provided resources and adhere to training protocols during customer engagements.
- Defused patient dissatisfaction through attentive support.
- Managed patient schedules, offering options for unavailable appointment times.
- Meet and exceed key performance indicators set by organizational leaders.
- Monitored KPIs focusing on quality, schedule adherence, and overall efficiency.
Veterans Service Representative
Maximus
01.2021 - 12.2022
- Scheduled veterans using regional availability and facility mapping.
- Reviewed medical evidence submitted by veterans or healthcare providers as part of a claim application process.
- Provided support in processing veterans' compensation applications.
- Executed in-depth interviews to determine veterans' benefit qualifications.
- Assisted veterans in understanding benefits from the Department of Veterans Affairs.
- Delivered exceptional support to veterans and their families.
Patient Care Coordinator
Ascension Medical Group
01.2020 - 12.2021
- Handle interactions between physicians and insurers through calls and messaging platforms.
- Executed accurate and efficient data entry tasks.
- Handled patient inquiries via calls and emails.
- Coordinate patient appointments, addressing concerns as necessary.
- Ensure compliance with professional standards & regulatory requirements
- Discuss cost of service, insurance coverage, and payment options with the patient
- Coordinated effectively within the team to enhance service quality for patients.
Education
Bachelor - Elementary Education
Jackson State University
Jackson, MSHigh School Diploma -
Kosciusko High School
Kosciusko, MS12.2019
Skills
- Collaboration
- Teamwork
- Flexibility
- Leadership
- Computer proficiency
- Critical Thinking
- Communication
- ERAD (Radiology Information System)
- Call Center
- Medical Terminology
Timeline
Patient Access Representative
Solis Mammography
01.2023 - Current
Veterans Service Representative
Maximus
01.2021 - 12.2022
Patient Care Coordinator
Ascension Medical Group
01.2020 - 12.2021
Bachelor - Elementary Education
Jackson State University
High School Diploma -
Kosciusko High School
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