Camesha Johnson
Chicago,USA
Summary
Professional with significant experience in case management, skilled in developing and implementing client care plans that address individual needs and circumstances. Known for fostering team collaboration and driving results, adaptable to changing environments, and capable of managing multiple priorities. Proficient in needs assessment, resource coordination, and client advocacy, consistently maintaining high standards and results-oriented approach.
Overview
12
12
years of professional experience
Work History
Case Management Specialist
Haymarket Center
08.2024 - Current
- Managed a caseload of diverse clients, successfully addressing their unique needs while maintaining high standards of service delivery.
- Maintained accurate records and documentation, ensuring compliance with regulatory requirements and facilitating seamless audits.
- Facilitated timely transitions between care settings by coordinating with healthcare providers, families, and insurance companies.
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Monitored the effectiveness of case management plans and adjusted strategies as needed to maximize results.
Hair Stylist
Self-employeed
07.2013 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Trained new team members to apply best coding best practices and proper use of development tools.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Specimen Collector
Mmm Diagnostics
11.2021 - 12.2023
- Completed in-house testing procedures for quick results.
- Reduced patient wait times with effective scheduling and streamlined specimen processing techniques.
- Supported interdisciplinary collaboration among healthcare professionals, ensuring timely communication of pertinent information related to patient care needs.
- Increased accuracy in specimen labeling and tracking through meticulous attention to detail and thorough documentation practices.
- Adhered to compliance standards for confidentiality, accuracy and safety.
- Safeguarded patient privacy and confidentiality by following HIPAA regulations throughout all aspects of the specimen collection process.
Education
Bachelor of Science - Criminal Justice
Chicago State University
Chicago Illinois05-2010
Skills
- Client advocacy
- Regulatory compliance
- Data collection
- Ethical practice
- Case assessment
- Client needs assessments
- Client meetings
- Teamwork and collaboration
- Time management
Timeline
Case Management Specialist
Haymarket Center
08.2024 - Current
Specimen Collector
Mmm Diagnostics
11.2021 - 12.2023
Hair Stylist
Self-employeed
07.2013 - Current
Bachelor of Science - Criminal Justice
Chicago State University
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